customers

Mon
17
Sep
Dennis Faas's picture

US Adopts 'Six Strikes' Internet Piracy Policy

US-based Internet firms will begin an anti-piracy partnership with major copyright holders by the end of 2012. However, it's a purely voluntary operation and customers thought to be pirating will get warnings before suffering any consequences. ... Several countries around the world, most notably France, have introduced "three strikes" legislation, under which customers suspected of illegally sharing copyrighted material get two warnings before having their Internet suspended or cut off altogether. These controversial laws have faced legal challenges. Critics argue it's unfair to punish people ... (view more)

Tue
22
May
Dennis Faas's picture

Comcast Dumps Data Limit, Reacts to Netflix Attack

Comcast has announced it will no longer freeze downloading by subscribers who use too much bandwidth. Instead, it will revise the monthly limit, and introduce extra charges for those who go over. At the moment, the company cracks down on users who ... consume more than 250 gigabytes (GB) in a month. Comcast first issues a warning, and then may suspend service for customers who refuse to cut down on their data use. The 250 GB limit will now be set aside while Comcast tests two alternative systems in sample markets. One alternative will be a system in which all customers operate under a 300 GB ... (view more)

Tue
17
Apr
Dennis Faas's picture

New Web Provider To Defend Against Gov't Snooping

A man who wants to launch an Internet Service Provider (ISP) that puts privacy first has raised more than $40,000 in a single day. However, he says it will take at least $1 million before the company can get off the ground. The project, known as the ... Calyx Institute, was stimulated by a 2004 Federal Bureau of Investigation (FBI) request for an ISP to provide information about its customers, accompanied by an order not to reveal that such a demand had been made. Nicholas Merrill was running that ISP, and he was stunned by the request. With the help of the American Civil Liberties Union (ACLU), ... (view more)

Tue
17
Apr
Dennis Faas's picture

Facebook App Posts Power Use, Ranks It With Others'

Facebook has launched a new tool that allows its users to compare how much electricity they consume and compare the number with their Facebook friends. The idea is to give millions of people some added incentive to cut down on their wasted ... electricity. The free application allows users to link their Facebook memberships to their power company accounts. As long as they give permission, they'll automatically have their total monthly power consumption published on their Facebook pages. The new tool will then rank each user against all their friends with the power-counting app installed. This ... (view more)

Fri
27
Jan
Dennis Faas's picture

Symantec Users Urged to Shut Down PCAnywhere

Security firm Symantec is urging all Windows users to disable "PCAnywhere" (a remote-control software program) on their systems immediately. The concern to disable the product dates back to 2006, when Symantec's PCAnywhere source code was stolen, ... but has never appeared in the open until now. Symantec says users running old versions of PCAnywhere could have their systems easily hijacked. A security bulletin on their site says that even the latest edition of PCAnywhere (version 12.5) is "at an increased security threat," and have urged customers to disable the software and ... (view more)

Tue
19
Jul
Dennis Faas's picture

$69 iPad 2 Deal has Sears Customers Fuming

A recent Sears advertising mix-up has left many customers fuming with the company. In an online ad, the retail firm marketed a 16GB WiFi-only iPad 2 for just $69 -- one heck of a deal at approximately 86% off the retail price. Unfortunately, it was ... all just one heck of a mistake. Typically, this version of Apple's popular iPad 2 sells for about $499 through the parent company, meaning that the $69 deal represented an approximate savings of $490. Unfortunately, the many customers who thought they'd stumbled across a major bargain were informed that Sears would not honor the deal, with the ... (view more)

Fri
08
Jul
Dennis Faas's picture

ISPs Launch Major Piracy Crackdown

Some of America's leading Internet Service Providers (ISPs) have reached an agreement with movie and music companies to punish customers who breach copyright laws. But while the sanctions are lighter than rights owners would like, the move could ... still spark a legal debate. The deal involves AT&T, Comcast, Time Warner and Verizon, along with industry bodies for Hollywood studios, record labels and TV producers. It's being organized under the newly-formed Center for Copyright Information. Although it's an industry program and isn't governed by legal regulations, there are reports that White ... (view more)

Tue
28
Jun
Dennis Faas's picture

1.3M Sega User Accounts Compromised in Recent Hack

It's only been a couple of months since Sony suffered one of the most devastating hacker attacks in the history of the video game industry. Experts now believe the company could be in the hole for over a billion dollars thanks to the breach, which ... exposed the personal data of over 100 million PlayStation Network (PSN) customers. Now, another game company has also been hacked, exposing the personal information of about 1.3 million customers. It's a smaller attack, to be sure, but evidence that the gaming industry is in no way prepared for such invasions. Sega Hedgehogged by Hackers Sega, one ... (view more)

Mon
14
Feb
Dennis Faas's picture

Groupon, FTD Valentine's Day Deal Not So Sweet

A company offering a special discount on ordering flowers on line -- just in time for Valentine's Day -- was forced to shut down the deal a day early because customers complained the "offer" meant they saved little if any money. The offer came from ... Groupon, which issues a daily deal from retailers aimed at users in a particular geographical area. The way the deals work is that the offer is only good if a set number of people sign up to take advantage: that encourages more retailers to take part as they know they'll pick up enough extra business to make it worth their while. The all-or-nothing ... (view more)

Wed
09
Feb
Dennis Faas's picture

Intel Chipset Recall Affects All PC Makers: Report

Both Hewlett-Packard (HP) and Lenovo have been forced to admit they unknowingly shipped laptops and desktops equipped with faulty Intel chipsets. Both companies are working on compensation for affected customers. Lenovo last Thursday told the media ... it had stopped shipping IdeaPad laptops and IdeaCentre desktops equipped with Intel Core i5 and i7 processors using the Sandy Bridge chipset design. It's not yet clear how many faulty PCs were shipped up to this point, however, since the company has only noted that the affected units are "limited" in number. Free Replacement or Refund Offered ... (view more)

Pages

Subscribe to RSS - customers