customers

Companies that don't do enough to protect customer data against hacking are more likely to be sued, thanks to a court ruling this week. A federal appeals court rejected an argument that the Federal Trade Commission (FTC) overstepped its powers by ... suing a company over three hacking incidents. The company is question is the Wyndham Hotel chain, in which 619,000 customers' credit card data was leaked. According to the FTC, Wyndham failed to use suitably complex login details on accounts, stored card data on its servers in unencrypted form, and did not use adequate firewalls to protect the ... (view more)

AT&T will pay a $25 million fine after regulators held it responsible for thieves taking personal details of 280,000 customers. The breaches were said to have occurred around November 2013 and April 2014, with the FCC beginning its investigation ... around May of 2014. It's the biggest ever such fine in the communications industry. The stolen information included the customers' names, part or all of their social security numbers, and some details about their account. On its own, the data wouldn't be enough for criminals to immediately steal money from customer's bank accounts, but could ... (view more)

Twenty years ago, ordering a pizza online was virtually unheard of, but in 1994, the first-ever online pizza transaction took place . The idea proved to be way ahead of its time, but eventually caught on and more restaurants followed suit. In recent ... years smartphone apps have been developed so that mobile users can order their favorite foods on the go. Flash forward to today, and now Domino's and Pizza Hut have both reached agreements to allow customers to place orders through unconventional means -- by using smart watches and dashboards on high-tech cars. Domino's is no stranger to ... (view more)

Two Facebook millionaires want US officials to regulate an exchange for buying and selling the controversial "cryptocurrency" Bitcoin. The move follows a scandal when the largest such exchange in Japan went out of business . The Bitcoin currency ... isn't issued by any government or backed by any assets. Instead, each new unit of the currency is created when a computer successfully solves what's effectively a puzzle designed to slowly increase the amount of Bitcoins in circulation. Every time one user pays a Bitcoin to another, a publicly available ledger of transactions is ... (view more)

A new report suggests that roughly one thousand American businesses have been victimized by 'Backoff', a form of malware that exposes customers' most sensitive information, including credit card data. Backoff made headlines late last year when ... retail giant Target was hit , exposing credit card data of roughly forty million customers. Now, the National Cybersecurity and Communications Center (NCCIC) and U.S. Secret Service are suggesting that many more businesses have been exposed by the same malware. If an infection occurs, the Backoff malware is capable of recording keystrokes ... (view more)

A major financial news outlet has accused Target of missing clear warning signals that it was being hacked and customer data put at risk. Target is the second largest discount retailer in the United States, next to Walmart. In December 2013, Target ... confirmed that hackers had stolen credit card data from 40 million customers. The attack happened approximately 19 days after American Thanksgiving (November 28, 2013). The theft not only affected customers who had used credit cards online, but in stores as well. According to Bloomberg Businessweek, Target had already set up a security center in ... (view more)

Most stories regarding privacy on the Internet involve complaints that tech firms go too far when divulging personal details of its users. In a twist of irony, however, advertisers are now complaining that Amazon and Apple are far too protective of ... their customer details. Several major advertising groups have told industry magazine 'Ad Age' that the two firms are missing out on ad revenue because they refuse to share personal customer information to the same extent as the likes of Google and Facebook. (Source: adage.com ) The advertisers say that the more details they have about ... (view more)