How to: Reset / Disable Windows 10 Email Login Password

Dennis Faas's picture

Infopackets Reader Sam S. writes:

" Dear Dennis,

I recently upgraded to Windows 10. During the installation procedure, it asked me to enter in an email address. I did that, however, now I can't remember what password I used for the email address - and now I can't login to Windows 10! I am completely locked out of the system. How can I get back in if I don't know my email password for Windows 10? If I'm able to get back in, how can I set it up so I can login without having to use the email login? "

My response:

This is a very frequently asked question.

The short answer is that you can attempt to change your password through Microsoft's website; if that doesn't work, then you will have to break into your system and then change your user account to a local account, then enter in a new password. Luckily I have already written an article that explains all of that.

Option #1: Reset Your Windows 10 Password via Microsoft

You can reset your Windows 10 email login password through Microsoft's website. To do so, visit Microsoft's password reset page.

Option #2: Break into System; Convert Email Login to Local Account

I have previously written an article that explains how to break into your system, then change the email login to a local Windows account, so there is no email address used to login to Windows. The link to that article is here.

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About the author: Dennis Faas is the owner and operator of With over 30 years of computing experience, Dennis' areas of expertise are a broad range and include PC hardware, Microsoft Windows, Linux, network administration, and virtualization. Dennis holds a Bachelors degree in Computer Science (1999) and has authored 6 books on the topics of MS Windows and PC Security. If you like the advice you received on this page, please up-vote / Like this page and share it with friends. For technical support inquiries, Dennis can be reached via Live chat online this site using the Zopim Chat service (currently located at the bottom left of the screen); optionally, you can contact Dennis through the website contact form.

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