Dennis Faas

Thu
13
Jan
Dennis Faas's picture

Scammed by Wowser E Services? Here's What to Do

Infopackets Reader Barbara J. writes: " Dear Dennis, In early March, 2021, my elderly father was browsing the Internet when suddenly a red screen appeared and told him that his computer was infected. Conveniently, the warning message also supplied a ... 1-800 number to speak to Microsoft to 'fix' the issue. My father confirmed that the person he spoke to had a very thick Indian accent . The company that 'fixed' his computer was named Live IP Support and they charged on two separate occasions, totaling $2,700. The checks were withdrawn from his account under a company named Wowser E Services (aka ... (view more)

Mon
20
Dec
Dennis Faas's picture

WinX DVD Ripper: Convert / Play DVDs on Windows 10

Infopackets Reader Steve G. writes: " Dear Dennis, I just upgraded my PC to Windows 10 and I noticed that Windows Media Player no longer plays DVDs in Windows 10 . In Windows 7 it worked without a problem. I researched this issue and it appears that ... this 'feature' was removed on purpose because newer PCs and laptops do not have DVD players. As such, Microsoft has dropped all support for Windows 10 DVD playback in Windows Media Player. I plan on purchasing a thin ultrabook laptop (with no DVD player) soon. As such, I'd like to convert my DVDs into AVI or MP4 (for example) so I ... (view more)

Tue
23
Nov
Dennis Faas's picture

VideoProc Converter Review

What's one of the best one-stop video editing software available for both PC and Mac? Answer: Digiarty's VideoProc Converter! From the makers of WinX DVD Ripper and WinX Video Converter comes VideoProc Converter: a multi-award winning software ... program that is a one-stop video processing program that allows you to convert video/audio, rip DVDs, edit video, download videos, video to GIF maker ... plus much more! Note: near the end of the article I've included a link to a FREE trial to the full version, plus link to save 60% off a lifetime license. -- VideoProc Converter: Features Overview A ... (view more)

Sat
23
Oct
Dennis Faas's picture

Being Blackmailed for Money on Facebook? Here's What to Do

Are you in a hurry because you're actively being blackmailed with sextortion? Contact me here using the contact form. I'll call back as soon as I can. In case I'm not immediately available, I'll also send you a link to a recent call I had with one ... of my clients so you can start on this straight away! The call is similar to 95% of all calls I take , though your circumstances may vary slightly. It provides insight to this crime, including an explanation of who might be blackmailing you, useful tips, and also explains how I can help. It's quick, convenient and 100% anonymous. If you have time, ... (view more)

Mon
03
May
Dennis Faas's picture

How to Fix: VMWare RDP Protocol Error Session Disconnected

Infopackets Reader Steve J. writes: " Dear Dennis, I'm a certified PC tech and I have a lot of jobs where customers want to upgrade their PC to a new system. As part of the migration process, I convert the client's old physical machine to a virtual ... machine using VMWare Converter. Once that is completed, I copy the virtual machine to the new PC and run it. The virtual machine serves two functions: 1) it's essentially a 'live' backup of the old machine, and 2) users can export their data from the virtual machine (example: bookmarks from a web browser) to the new machine in ways that a regular ... (view more)

Mon
29
Mar
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Someone Threatening to Post Video, Pics? Here's What to Do

Infopackets Reader Franco I. writes: " Dear Dennis, Someone is threatening to post a video of me on Facebook . A few weeks ago I was on Omegle (a chat website) and suddenly, a girl sent me a private message. After 30 minutes or so into the ... conversation, things started getting hot and heavy. That's when she requested we move over to Google Hangouts to continue. Once there, we went into video chat and she was already fully unclothed. She then asked me to participate. Not long after that, the video chat ended abruptly and that's when she made threats to ruin my life, my career, and my reputation ... (view more)

Fri
26
Mar
Dennis Faas's picture

Blackmailed on Google Hangouts? Here's What to Do

Infopackets Reader Shane J. writes: " Dear Dennis, I found your article on Google after researching the Facebook blackmail scam . I desperately need help - I have fallen victim to a similar scam, known as the Google Hangouts Blackmail scam . Two ... days ago I received a friend request from a beautiful woman on Facebook who lives in my city. We started messaging back and forth, and within 20 minutes of the chat, she sent some revealing photos of herself. She then requested we go to Google Hangouts to continue chatting. I then entered into a video chat where she was fully unclothed and touching ... (view more)

Mon
11
Jan
Dennis Faas's picture

How to Fix: Disable Chrome 'Sign into Website' Notification

Infopackets Reader Paulette J. writes: " Dear Dennis, I recently switched from Firefox to Chrome based on your advice in a previous article. I am used to Chrome's interface, however, one thing that really irks me is the constant Chrome notification ... asking me to ' Sign into somesite.com with Google ' near the top right of the screen. It goes on to read 'To create your account, Google will share your name, email address and profile picture with somesite.com'. I can reproduce this notification appearing by visiting Reddit.com. Frankly speaking, I don't want to share my information with every ... (view more)

Mon
28
Dec
Dennis Faas's picture

How to Fix: Force Screen Refresh Rate Windows 10

Infopackets Reader Michael O. writes: " Dear Dennis, I have a strange problem. Every few reboots, my laptop screen refresh rate will automatically change to 59Hz, even though I've repeatedly set it to 60Hz. On my particular laptop model (Lenovo ... T460), whenever the screen refresh rate is at 59Hz and the screen brightness is relatively low, the screen starts to flicker. The screen flickering is hard to see unless it's on a white background, but it is definitely noticeable and enough to make me want to pull my hair out. When I change it back to 60Hz, the screen flickering stops. The problem is ... (view more)

Fri
25
Dec
Dennis Faas's picture

How to Fix: Change Edge New Tab Page to Google

Infopackets Reader Gilles J. writes: " Dear Dennis, I recently upgraded to Windows 10 and started using the new Edge browser. As you mentioned in a previous article, the new Edge is essentially Google's Chrome browser, but the interface is a little ... different. All is good, however one thing I don't like about Edge is that the new tab page won't let me redirect to Google. Instead, it displays a bunch of pages I've visited. I'm not interested in seeing that. Any idea how to change Edge new tab page to Google ? I also want to change Edge default search engine to Google . Much thanks!" My response ... (view more)

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