Dennis Faas

Infopackets Reader 'Sprenger' writes: " Dear Dennis, I have four hard drives in my PC and four different operating systems. My main hard drive has Windows XP, then my second drive has Vista Ultimate, the third has Windows 7 Ultimate, and the fourth ... has Windows 8.1. I want to get rid of the Windows XP drive, but if I disconnect it, none of my other hard drives will boot. What should I do? I prefer to have Windows 7 as the default operating system. I want to avoid formatting all my hard drives just to get them working again. Any suggestions? " My Response: It sounds like your Windows XP drive ... (view more)

Infopackets Reader 'Dave' writes: " Dear Dennis, I have a question which I can't seem to find a clear-cut answer to. Can you tell me: is it possible to view a web site / web page and determine when it was last updated? " My Response: The simple ... answer is that there is no easy way to know when a page was last updated - which is most likely why you're having trouble finding the answer. Information regarding the 'last modified date' of a page is usually reserved for web site owners (via direct access to the web site files / database with their associated time stamps). However, there are ways to ... (view more)

Infopackets Reader Paul Y. writes: " Dear Dennis, I have Windows 8.1 and I can no longer use Internet Explorer or Chrome web browser -- only Firefox works! Every time I go to use Internet Explorer or Chrome, a blank page appears (as if it's trying ... to connect to something), and then eventually I get an error message stating that it can't connect to the Proxy Server. I have no idea why the Proxy Server setting was enabled, or how to disable it. I tried to disable it in Internet Explorer via Internet Options (LAN Settings), but the selections are pre-set / ghosted out, and I'm unable to change ... (view more)

Infopackets Reader 'Nurse Lynda' writes: " Dear Dennis, Thanks so much for fixing my computer [over the Internet] - it's amazing to see you work ... you sure know your stuff! ... [I have a question]: I have recommended your 'Remote Desktop Support' ... services to my friends on Facebook, but they don't understand how [you can fix my computer over the Internet]? Specifically, they are asking what is the meaning of 'Remote' Desktop Support? I've tried to explain, but they just don't understand it. Do you have a page explaining this? " My response: ... (view more)

Infopackets Reader Fred S. writes: " Dear Dennis, I was very much intrigued by your article on Windows 10 Technical Preview . I understand this is a beta operating system and it most likely contains a lot of bugs. At the same time, I'm also very ... excited to try it. In your previous article, you mentioned I could run Windows 10 as a virtual machine . I don't have much knowledge or experience with virtual machines, and was wondering if you could elaborate a bit more on the subject? " My Response: Certainly. You can think of a virtual machine as a computer within a computer. For ... (view more)

There's been much talk about Windows 10 beta, otherwise known as the "Technical Preview." The good news is that Windows 10 Technical Preview is now available for download to the general public, and it's absolutely free. But before you rush off to ... download Microsoft's latest offering, please take a few moments to consider some important details. Things to Consider before Downloading Windows 10 Technical Preview First, the Windows 10 Technical Preview is still in early development. That means the software is inherently buggy and prone to crashing, and can result in data ... (view more)

Infopackets Reader 'rbruner' writes: " Dear Dennis, I have an older, but still viable Systemax XP computer that was upgraded to Windows 7 . The problem is that the unit powers down within a few minutes of powering on. I have already replaced the ... motherboard and power supply , kept the CPU (an AMD 4400+, circa Q4 2008). When I boot into safe mode, the unit is operational, but but if I boot up Windows 7 normally or insert a Ubuntu Linux Live CD, my PC will crash. Should I try another CPU? " My response: Based on what you're telling me, the issue might be hardware-related, ... (view more)

Infopackets Reader Ron S. writes: " Dear Dennis, I want to do a clean re-install of Windows 7 Pro. I want the best available information [on which steps I should take during] ... the install sequence of everything, especially [how I should install] ... the motherboard drivers ... What [do you suggest]? " My response: There's plenty of step-by-step guides on the Internet that explain how to install Windows - you simply need to search Google. For the most part, re/installing Windows 7 is as easy as inserting the install media (Windows 7 DVD) into the computer, reboot the machine, ... (view more)

I have received many frequently asked questions since the new site went live. I'll answer a few questions below. "Why haven't I received any newsletters since December 28?" There have been no newsletters published since the old server was ... discontinued, the new server went live, and all major bugs have been resolved. We expect more bugs to appear in the coming days as users come back to the site and after we send out our first newsletter on the new newsletter delivery system (after making this announcement), so please be patient. Going forward, newsletter delivery will most ... (view more)

Dear Infopackets Readers, I'm pleased to announce that our website relaunch is now complete. Unfortunately, the transition did not go as smoothly as anticipated. Shortly after the new site went live, the server was maliciously attacked and the ... databases became corrupted. There were also 185 (or so) documented bugs I needed to correct over the last month, before giving this official 'go ahead' announcement. This is described below. A Bit of History This project officially began shortly after April 2011, coinciding with Google's algorithm change which dropped our web traffic and ... (view more)