Dennis Faas

Infopackets Reader Joel M. writes: " Hello Dennis, This is my first time to write to you because I have usually found the answers to my questions in your wonderful articles. Please keep them coming! I do not have the call waiting feature disabled on ... my computer, nor do I have one of those 'catch-a-call' boxes which allows me to answer an incoming call when I'm connected to the Internet. Instead, I gone to Control Panel -> Modems -> Advanced Settings, and used the modem command 'ATS11=254' which (I believe) has given me the option of ignoring / allow incoming calls. Unfortunately, a ... (view more)

Infopackets Reader 'farzee2k' writes: " My friend has windows XP installed on his system. Somehow, he deleted his account so he is not able to access the files stored in his My Documents folder. He does not have access to the Administrator account ... either, so when he logs on through another user account, he cannot access the files stored in his original account. Is there anyway he can access those files?" My Response: All user account folders are (by default) located in C:\Documents and Settings. And, some user folders in the Documents and Settings directory are hidden. Therefore, I ... (view more)

What meaning would my life have if my own mother didn't read this newsletter? Infopackets Reader 'Mom' (a.k.a. 'Nurse Lynda') writes: " Dear Dennis, Thanks for installing Windows XP for me on the weekend. Today, I noticed that my CPU is ... overly-active and operating continually with 100% usage. I have opened up Task Manager and have attempted to identify the cause, but there were a number of processes that I have not seen before and the [process] table changes too rapidly to tell otherwise. Question: how can I correctly identify and eliminate the process which is causing this abnormal CPU ... (view more)

I'm going to break away from our regular genre of discussions held in the featured article section of the newsletter and take this opportunity to inform Readers of a few things happening with our web site. Issue #1: Problems receiving email The ... Netsky email virus is causing all sorts of havoc -- especially for our main server. Before delivering the newsletter to our Readers, I always send out a few test messages to my own email accounts to ensure that things are in proper order. Unfortunately, some of the test mailings never made it through the mail queue on our main server. Subsequently, ... (view more)

Infopackets Reader Joan L. writes: " Hi Dennis! I really do enjoy reading all of your letters and find your newsletter very informative -- I have learnt a great deal. Correct me if I'm wrong, but I don't remember seeing anything in your newsletter ... about printing envelopes on the PC? I usually type out the address in MS Word and then print out the envelope, but this is done using trial an error and I often waste a few envelopes along the way. I know you have many questions to answer, but I am sure other Readers are in the same boat as I am. Many thanks if you could point me in the right ... (view more)

Infopackets Reader Joel K. writes: " Dear Dennis, As a frequent sampler of all kinds of software offerings, I try them and if I like them, I keep them. If I don't like them, I delete them. The problem is that, a lot of the time, programs I remove ... from my system end up remaining in my Start Menu or as part of a right-click menu [I.E.: the Windows shell]. My question is: how do I remove these items? As far as I understand, the program has been removed from my system, so why do these objects remain on my system? " My Response: Excellent question. The answer is that (unfortunately) the ... (view more)

Recall -- Yesterday, Infopackets Reader Darren F. asked what term 'Windows Embedded' meant: " Dear Dennis, I was watching Tech TV recently, and there was reference made to a program that is capable of making a 'preinstalled environment' bootable ... Windows XP CD-ROM. I decided to do some research on the topic, and kept coming across discussion boards where people constantly made reference to something called 'Windows Embedded'. I don't quite understand what this is and was wondering if you could explain it the term? " I responded to Darren's question by querying Google for the term ... (view more)

Infopackets Reader Patricia A. writes: " Dear Dennis, I really enjoy reading your newsletter, and was wondering if you can help me. I have so many Favorites (bookmarks) in my Internet Explorer that my list is getting out of control. Is there any way ... I can transfer them somewhere or clean up the list some how? " My response: Absolutely! To backup your favorites, you will have to transfer (export) them to a separate file so that you can store it / access it at a later time. Note that exporting your favorites will not remove them from your favorites list in Internet Explorer -- so you ... (view more)

Infopackets Reader Darren F. writes: " Dear Dennis, I was watching Tech TV recently, and there was reference made to a program that is capable of making a 'preinstalled environment' bootable Windows XP CD-ROM. I decided to do some research on the ... topic, and kept coming across discussion boards where people constantly made reference to something called 'Windows Embedded'. I don't quite understand what this is and was wondering if you could explain it the term? " My response: From what I understand, the Windows Embedded technology automates the installation of Windows. Basically, this ... (view more)

Infopackets Reader John B. writes: " Dear Dennis, In Windows XP, right-clicking on a photograph used to give me the option to send the image via email, or allow me to retain its original size using an image resizer button. For some reason, this ... dialogue box no longer appears when I place my mouse over top of images. I have not downloaded any other photograph programs so it is a mystery why this function no longer works. I have searched for a solution on Google without success, and would be very grateful for your expert advice in resolving this issue. " My response: What you are ... (view more)