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Fri
06
Feb
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Computer Freezes After Sleep?

by Dennis Faas on February, 6 2015 at 09:02AM EST

Infopackets Reader 'Gloria' writes: " Dear Dennis, My laptop is set to go to sleep after a period of inactivity, but always freezes after it wakes up. When I press the power button to resume from sleep, the screen turns on but the laptop freezes and ... I can't input anything while I wait for it to wake up. This goes on for some time. At this point I usually power it off completely, then restart it with a cold boot because I hate waiting. How can I fix my laptop's sleep so it wakes up faster and so it doesn't always hang? " My Response: I don't recommend powering off your laptop to circumvent the ... (view more)

Thu
17
Apr
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Vista Security Update Bricks USB Devices

by Brandon Dimmel on April, 17 2008 at 08:04AM EDT

It's bad enough when consumers opt for your last operating system over the new one. Worse still when an update to that new and not-so-hot OS is bricking USB devices. Microsoft recently admitted to the media that reports that a Windows Vista security ... update is disrupting USB devices are indeed accurate. Released last week, the Windows Defender update was intended to patch a critical hole in its spyware blocking program. While that may have been successful, Vista owners haven't been so pleased to find their mice and keyboards no longer function. In a statement, Microsoft admitted, "We are aware ... (view more)

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My name is Dennis Faas and I am a senior systems administrator and IT technical analyst specializing in cyber crimes (sextortion / blackmail / tech support scams) with over 30 years experience; I also run this website! If you need technical assistance , I can help. Click here to email me now; optionally, you can review my resume here. You can also read how I can fix your computer over the Internet (also includes user reviews).

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