windows registry

Infopackets Reader Cliff H. writes: " Dear Dennis, Thanks for your excellent article on how to boot Windows 10 using the Microsoft Basic Display Adapter Driver . I am also having problems with my system freezing on me randomly, but have not been ... able to narrow down the culprit (nor do I have a system stable enough to do more testing!). I have managed to boot Windows 10 in Safe Mode with Networking and the system is stable, but I can't install any programs because the Windows installer service isn't running. Do you know how to make it so I can install software in Safe Mode using Windows 10 ... (view more)

Infopackets Reader Jean G. writes: " Dear Dennis I just upgraded to Windows 10. Every time my computer restarts, I receive the error message that ' There was a problem starting c:\windows\system32\logilda.dll / The specified module could not be ... found .' I actually had this message before I upgraded to Windows 10 but I was hoping that the upgrade would have fixed it. Based on what I read, the logilda.dll is a file related to my Logitech keyboard and mouse. I have uninstalled and reinstalled the program multiple times but I still get the error. Can you please help! " My response: I have not had ... (view more)

Infopackets Reader Scott W. writes: " Dear Dennis, Dennis, I have not been able to update Google Chrome for about a year. If I click Help -> About, it says it's up to date, but it's not. Sometimes I get an error message that says: 'An error ... occurred while checking for updates: The installer encountered error 106. (error code 7: 0x80040902: 106 -- system level).' I have no idea what that means. I tried uninstalling Chrome but Windows 10 says 'You do not have sufficient access to uninstall Chrome'. What is going on here? I would like to hire you to fix this vexing issue because my business ... (view more)

Infopackets Reader Shirley B. writes: " Dear Dennis, Thanks for your article on how to remove AVG Web TuneUp ! I have a similar question. Recently I downloaded Adobe Flash Player and it came bundled with McAfee Security Scan Plus. I already have ... antivirus software installed on my machine so I don't need it. I tried to remove Mcafee Security Scan Plus using the Control Panel -> Programs and Features, but it won't uninstall. Can you help? " My response: I had a hunch that the removal procedure for McAfee Security Scan Plus was going to be similar to the article I had already written on how ... (view more)

Infopackets Reader Steve S. writes: " Dear Dennis, I have a program called 'AVG Web TuneUp' which refuses to uninstall from my system. I have gone to the Control Panel -> Programs and Features and right clicked it, and selected 'Uninstall' ... multiple times. It goes through the process each time and tells me to reboot - however, after the reboot the program is still there. Is there a way I can remove AVG Web TuneUp from my machine manually? " My response: I asked Steve if he would like me to connect to his machine via my remote desktop support service to have a closer look, and he agreed. ... (view more)

Infopackets Reader George M. writes: " Dear Dennis, I upgraded to Windows 10 a few months ago - however, just recently when I right click on a file, the 'Open with' option is missing from the menu. For example, normally when I right click on a video ... file, I have the option to 'Open with', and then I can choose Video Lan Player, or Windows Media Player, etc - but that option is no longer available. I have searched the web on how to fix the broken 'Open with' option but NONE of the fixes online work! Can you please help? " My response: I contacted George and asked if he would like to connect to ... (view more)

Infopackets Read Sammy K. writes: " Dear Dennis, I just upgraded to Windows 10 and I have been using the Edge browser for a few weeks. One thing I don't understand, however, is how to change the default download location in Edge? I do a fair bit of ... downloading online, but Edge only wants to download to my 'Download' folder which is located in c:\users\my user name. With Internet Explorer or any other browser, I could choose my download location. Can you help? " My response: Microsoft Edge is a much more basic browser in comparison to Internet Explorer (or any other browser, for that matter), ... (view more)

Infopackets Reader Tim G. writes: " Dear Dennis, Thanks for your article yesterday on ' How to Fix: Windows 10 Display Shifted; Screen Fuzzy '. I have somewhat of a related problem; after I upgraded to Windows 10, my screen has shrunk with a black ... border all around the edges of the display. I use 1280x720 resolution, though my monitor can handle 1920x1080 (I prefer 1280x720 because it's bigger and easier on my eyes). It's the 1280x720 resolution that shrank, and there aren't any video card updates. I am using the ATI Radeon 4250 which is integrated with my motherboard ... (view more)

A special hack for the Window XP registry reportedly allows users of the aging operating system (OS) to access security updates -- even though Microsoft has officially stopped supporting the operating system as of April, 2014. The hack was first ... discovered last week. It 'tricks' Windows XP computers into believing they are running a special variant of the Windows XP operating system known as Windows Embedded POSReady 2009, which is often used for ATMs and cash registers. According to reports, Microsoft plans to support this unique off-shoot of Windows XP for another five years. Registry Hack ... (view more)

Gazette Reader 'Frances' writes: " Dear Dennis, When I start my computer, the System32 folder opens. I don't know how it started, but how do I make the System 32 folder stop appearing? I went to Start -> Run, typed in 'MSCONFIG', then went and ... looked at my Startup, but I don't know what to uncheck. My Norton software is up to date and I am using Windows XP and Verizon DSL. Please help. Thank you. " My response: This is a frequently asked question. In fact, I managed to find a Microsoft Knowledge Base article (KB#170086) which describes why the System32 folder may appear after you login to ... (view more)