screenconnect

Infopackets Reader Fred J. writes: " Dear Dennis, Like you, I use an on-premise version of ConnectWise ScreenConnect to provide technical support to my clients. A recent security vulnerability ( CVE-2024-1709 ) this past February forced me to ... upgrade ScreenConnect to their latest branch (currently version 23.9) in order to patch the system. Prior to that, I was using an old Linux version of ScreenConnect from 2016. A few weeks after the upgrade, however, the 'Administrator' user I use to log into my on-prem ScreenConnect is locked out because bots keep hitting my login page in order to guess ... (view more)

Infopackets Reader Georges M. writes: " Dear Dennis, I had to perform a non-authoritative restore on our Domain Controller (DCs) because one of our lower-level techs accidentally deleted an important organizational unit (OU). I got everything ... working again, but I'm having a problem trying to reinstall a program called ScreenConnect, which is used to remotely connect to machines we manage. I noticed you wrote about a previous article about how to uninstall ScreenConnect and was wondering if you could help with this problem. Here's what's happening: when I try to install ScreenConnect, it says ... (view more)

Infopackets Reader Steve V. writes: " Dear Dennis, I came across your post on screenconnect.com, entitled ' Mono eating too much memory (Linux) ' and am having the same issue. It seems that ScreenConnect is uncontrollably eating memory - for ... example, when I click on client previews, the mono process eats 300mb+ of RAM and will continue to do so for each click. Surely this is not right! At this point I receive 'Internal error' on my ScreenConnect browser control panel (where I can view my clients). Ultimately, /var/log/messages reports 'Out of memory: Kill process xxxx (mono) score xxx or ... (view more)