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Yelp to Label 'Racist' Businesses Online

Review site Yelp is to highlight businesses that have been accused of racist behavior. Critics argue the policy is open to malicious abuse. Yelp says over this summer it has noticed a surge in reviews which warn users of racist behavior. However, it ... believes many of these may be written by people reporting to social media or news reports of such activity, rather than from their own experience of using a business. According to Yelp, it needed to change its policy to deal with two issues. The first is that its rules only allow reviews based on first-hand experience. The second is that it ... (view more)

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