windows

Fri
29
Dec
Dennis Faas's picture

How to Fix: Run Batch Script as Administrator (Without Password)

Infopackets Reader Barry S. writes: " Dear Dennis, I read with interest your article on how to shut down Mozilla Thunderbird gracefully using a series of 'taskkill' commands. The issue I have is that Thunderbird eats an enormous amount of memory if ... I leave it running over a period of 24 hours or more. When I try and send an email, the words in the email window (as I'm typing them) come out in spurts. This drives me crazy as I am a fairly quick typist. I tried setting up a batch script to run (using Task Scheduler) to gracefully close Thunderbird and restart it every 24 hours, but for some ... (view more)

Fri
15
Dec
Dennis Faas's picture

Step-by-Step: Fix 'I/O Device Error' (Hard Drive, SD Card, etc)

Infopackets Reader Greeshma N. writes: " Dear Dennis, I have an external hard drive that has worked fine for years. Now the hard drive won't show up in My Computer, though it shows up under Devices and Printers - very strange! I have tried ... initializing the disk from Disk Management, but it won't format and I keep getting ' The request could not be performed because of an I/O device error '. I have tried cleaning up the disk by deleting items but it shows 0 bytes free and keeps giving me 'The request could not be performed because of an I/O device error'. What can I do to make this work? " My ... (view more)

Fri
24
Nov
John Lister's picture

Windows Bugs Could Be Much More Serious

A key security feature in Windows doesn't work as planned. It's not a vulnerability in itself, but means that hackers who find bugs in software are much more likely to be able to do damage. The problem is with Address Space Layout Randomization ... (ASLR). It deals with the way a computer organizes different programs in memory. As an analogy, it's like organizing vehicles of different sizes and makes in a parking lot. Most operating systems support ASLR, which means that when a program starts up and needs to use the computer's memory, it's assigned a random location. In the analogy, think of cars ... (view more)

Tue
10
Oct
John Lister's picture

Microsoft Admits Defeat On Smartphones

Microsoft says it won't add any new features or devices for Windows 10 Mobile. It's a sign that hopes Windows 10 would revive the company's smartphone presence have largely failed. While what was then called Windows Mobile was once technically the ... most common smartphone operating system, it faded behind Apple's iOS and Google's Android as smartphones became more widely used. The attempt to relaunch under "Windows Phone" failed to make a breakthrough, and the system fell well under a one percent market share. The most recent figures suggest just one in every three thousand phones ... (view more)

Fri
06
Oct
Dennis Faas's picture

How to Fix: 'Windows Setup has Failed to Validate the Product Key' Error

Infopackets Reader Jill G. writes: " Dear Dennis, I have a Windows 7 Pro machine that we use at work which has a broken Windows Update. I have tried to do an 'upgrade repair' in hopes of fixing the issue, but the Windows installer exits immediately. ... The major issue we're facing is that our Windows 7 machine has new user accounts on it which we did not create - we suspect that it has become compromised because it has not downloaded Windows Updates in over a year. From what I read online, it is possible to upgrade from Windows 7 Pro to Windows 8 Pro (not 8.1!) which will keep my programs and ... (view more)

Wed
13
Sep
Anonymous's picture

How to Reset Windows 10 Login or Admin Password

Has this happened to you? Infopackets Reader Dave C. writes: " Dear Dennis, I have been completely locked out of my Windows 10 machine! I tried to uninstall Avast Antivirus using Safe Mode (as this was recommended), and now Windows is asking me for ... a password, when before I was using a PIN number. I have NO IDEA what my password is as I have been using a PIN for the last two years. I've tried rebooting without Safe Mode but the option to use a PIN is no longer there. I am desperate! Can you help? " My response: There are a few ways to reset your Windows password - whether you ... (view more)

Wed
13
Sep
John Lister's picture

Billions of Bluetooth Devices at Risk of Malware Infection

The majority of Bluetooth devices could be vulnerable to a malware attack. The attack, dubbed BlueBorne, can reportedly spread to devices without needing any action from the victim. The attack takes advantage of a bug in the Bluetooth technology ... itself rather than a specific operating system. At one point this summer an estimated 5.3 billion devices were at risk, running Windows, Android or Linux, as well as Apple devices running systems before the current iOS 10. Fixing the problem will require patches for specific devices and operating systems. Microsoft has patched the issue already, ... (view more)

Fri
01
Sep
Dennis Faas's picture

How to Fix (Permanently): Hundreds of Cab_XXX Files in C:\Windows\Temp

Infopackets Reader Bob P. writes: " Dear Dennis, I am running Windows 10 and I have thousands of cab_xxx files in my c:\windows\temp directory. Many of the files are 135 megabytes each, while some are 0 bytes. They keep generating themselves ... throughout the day, and I can't seem to stop it! The problem is that I am almost running out of disk space. You've fixed my computer using remote desktop support before so I am more than willing to have you look at it again. Thanks! " My response: I connected with Bob using my remote desktop support service and found some very interesting things. ... (view more)

Mon
03
Jul
Dennis Faas's picture

How to Fix: Laptop Plugged in, Not Charging (New Laptop)

Infopackets Reader Susan M. writes: " Dear Dennis, I recently bought a new laptop that came with Windows 10 pre-installed. Last week, I received a Windows 10 update and now my battery keeps draining - even with the power plugged in! This doesn't ... make any sense to me; also my laptop is brand new! The balloon over the battery icon is reading '93% available (plugged in, not charging)'. I looked on the Internet to see if I could figure out what was causing this, and there are a lot of people having the same issue. Do you know why my laptop won't charge and how I can fix the 'plugged in, not ... (view more)

Fri
16
Jun
Dennis Faas's picture

How to Fix: IAStorDataMgrSvc High CPU Usage

Infopackets Reader Ian S. writes: " Dear Dennis, Recently I noticed through Task Manager that I have very high CPU usage, even with the computer idle. I looked at Task Manager and it says that 'IAStorDataMgrSvc' is eating 25% of my CPU constantly. I ... read that this is an Intel program and that my computer's BIOS may not be set up properly, which is causing the problem. I also read that if I set the BIOS improperly (in order to correct the issue), my computer may get stuck in a blue screen loop. I am afraid to make any changes for fear that it may screw something up. Can you help? " My response ... (view more)

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