windows 10

Infopackets Reader Steve P. writes: " Dear Dennis, Recently my computer updated to Windows 10 October Update (2018). Since then, Avast antivirus reports that ' You are unprotected '. I have tried disabling and re-enabling Avast, but it doesn't help. ... I have also tried to uninstall Avast (in hopes of reinstalling it), but the uninstall hangs near the 99% mark and will not progress. When I abort the uninstall, it says ' You do not have sufficient access to uninstall Avast '. I have already verified that my user account has administrator access. I have tried updating avast but received an error ... (view more)

Infopackets Reader Jean S. writes: " Dear Dennis, I am running Windows 10 Home and I want to disable OneDrive permanently . I have reviewed many so-called guides online and it seems that you need to have Windows 10 Pro or higher to disable One Drive ... from reinstalling using the Group Policy Editor (gpedit.msc). Therefore, the only option for Windows 10 Home users is to uninstall One Drive manually - however, each time Windows makes a major update, OneDrive comes back and starts sucking up my data bandwidth, and slows my machine down. Is there any way to uninstall OneDrive permanently? " My ... (view more)

Microsoft has confirmed two more bugs with the seemingly-cursed Windows 10 Update. Neither are the end of the world, but it continues to raise questions about the testing process. The first problem is with setting programs to be the default option ... when opening particular file types. While not the most exciting feature, it's one of those little things that make life much easier: without it, users have to either manually select the program they want to open every time they click on a file, or open the program itself and then open the file from there. All Microsoft will confirm at this point is ... (view more)

Infopackets Reader Fred W. writes: " Dear Dennis, Thanks for your article on how to play games in 5.1 surround sound . I own the Asus Xonar DX (same as you) and when I first set it up, I could play games in 5.1 surround sound using my optical ... (toslink) cable. I knew this was true because my Harmon Kardon 144 receiver would say 'Dolby Digital' along with each speaker box activated on the display. This meant the receiver was receiving a true 5.1 signal. Recently, Windows 10 updated and now the only sound signal I get on my receiver is Dolby Pro Logic, which is a 2 channel signal up-converted to ... (view more)

Some users of Apple's iCloud software will be unable to get the latest Windows 10 update right now. It's an example of Microsoft blocking the update rather than causing problems with specific applications. iCloud is the online backup and sync tool ... for Apple devices such as iPhones and iPads. It's aimed at people who have iOS mobile devices but also use a Windows PC. iCloud lets users access Apple services and data such as their email, photos and calendar on both the mobile device and computer. Unfortunately iCloud is the victim of yet another glitch in the October update of Windows 10, one of ... (view more)

Infopackets Reader Steve T. writes: " Dear Dennis, I am use Acronis 2016 with Windows 10 to backup my system. Recently I tried to restore my C drive, but the backup failed in the middle of the restore operation. I subsequently tried 3 more backups I ... made earlier in the year but they also failed. This makes me think there is something wrong with the backup drive. I ended up having to reinstall Windows clean on my system to get back up and running. I tried running 'chkdsk' on the backup drive, and it reported that the volume bitmap was incorrect. I followed your guide on ' How to Fix: ChkDsk ... (view more)

Microsoft has begun rolling out the October 2018 update for Windows 10 for a second time. It doesn't take a much of a look at the calendar to reveal that things went very badly . The release is one of the twice-yearly updates that replace the old ... model of having small updates every month and then a completely new edition of Windows every few years. The October update had a variety of problems including: Key document folders being irretrievable deleted in some cases if they weren't stored in the default disk location. Some computers being completely silenced after the update rolled out an ... (view more)

Microsoft is beefing up Windows Defender, the built-in antivirus and antimalware security tool in Windows 10. It's now using the same sandbox technology that's used in other tools, including some major web browsers. The concept of a sandbox is taken ... from the child's play area of the same name. It's a metaphor about the way the child has an area to play in freely and do what they like, but also has clearly defined boundaries. Fortunately, computer code tends to follow instructions better than a child told to stay in the sandbox. In computing terms, the sandbox is a concept about access that ... (view more)

Another file deletion bug appears to have hit Windows 10's latest update. It's raised questions about Microsoft's review process. This is a separate issue to the recent bug that deleted user documents . The new problem - which is also related to the ... October Update - affects .ZIP files. ZIP files are used to store multiple files (and sometimes backups) into a single, archived file. Archives usually offer a high compression ratio, which means files inside the archive are shrunk. This makes .ZIP files especially useful for downloading files from websites because it takes less time. Duplicate ... (view more)

Microsoft has fixed a problem with the latest major Windows 10 update that left some computers silent. It's blamed Intel for an incompatible audio driver. A driver is software that helps a hardware device (such as a soundcard) work with an operating ... system, such as Windows. Sometimes drivers need to be updated to keep working with a new or updated edition of Windows. In the past, users often had to download drivers from hardware manufacturers, which usually meant using a search engine to find the appropriate page with a download link. These days, however, the Windows Update process often ... (view more)