in technologies

Wed

Jun

Windows 10 Apps Plagued by Fake Tech Support Ads

by John Lister on June, 5 2019 at 01:06PM EDT

Developers have been shocked to discover their apps for the Windows Store are carrying scam advertising. They are blaming Microsoft for not properly vetting the ads it inserts into the apps. The apps in question are for Windows 10 and are part of ... the "modern Windows experience" which lets users get software from an the official Microsoft Store similar to Google Play (for Android) and Apple's App Store (for iOS devices). The only difference is that Windows also allows users to download and install programs directly from software developers. App makers who use the Windows Store have ... (view more)

Fri

Feb

Scammed by PC / Web Network Experts? Here's What to Do

by Dennis Faas on February, 1 2019 at 03:02PM EST

Infopackets Reader Sally S. writes: " Dear Dennis, Last week I was using the web browser and suddenly I received an alert that my PC needed to be updated, and told me to call 855-558-9222 855-500-0395 to fix the problem. I called the number and ... spoke to someone with an Indian accent . They connected to my PC and installed a firewall and some other programs. They told me it would cost $199 to fix it, or I could pay $799 as an 'upgrade' for a 5 year tech support contract (which I did). I am still receiving pop up advertisements on my machine and it appears that I am no better off than when I ... (view more)

Mon

Sep

Explained: If I Reset Windows 10 will it Remove Malware?

by Dennis Faas on September, 10 2018 at 03:09PM EDT

Infopackets Reader Abdul M. writes: " Dear Dennis, A few weeks ago my computer gave me a warning message that I was infected with virus and that I needed to call 1 800 208 0798 to fix the problem. The man I spoke to had an Indian accent and said he ... was from Microsoft. He then connected to my computer and removed the virus, then demanded $199 payment which I paid. He then forwarded me to another security specialist, who examined my system and said that my firewall was broken and it would cost another $350 to fix it. If I didn't pay it, he said hackers would attack my computer . At this point I ... (view more)

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