outage

Mon
01
Aug
John Lister's picture

Canadian Internet Outage Has Repercussions

Canadian communications giant Rogers is to give extra credit to customers hit by a 15-hour Internet outage. But regulators want to know more about what caused the problem and how it can be prevented in the future. The outage had a huge impact, ... partly because of the sheer size of Rogers' customer base. It has a reported 11 million customers in a country with a population of 38 million. To make things even worse, the outage also affected some critical infrastructure including emergency phone lines and bank machines. That's prompted the Canadian Radio-television and Telecommunications Commission ... (view more)

Tue
15
Dec
John Lister's picture

Google Services Down For An Hour

Multiple Google services were unavailable for almost an hour on Monday. It appears the problem was with the authentication system for user accounts rather than Google's servers themselves being unavailable. The Google search engine was unaffected, ... but that was about the only good news for the company. Affected services included Gmail, Calendar and office tools such as Google Docs. (Source: google.com ) The effect depended on the importance of user accounts. Some tools such as Calendar were completely inaccessible as they are entirely based around an individual account. Gmail Glitches Other ... (view more)

Thu
27
Dec
Dennis Faas's picture

Netflix Services Disrupted by Amazon Cloud Outage

Streaming video service Netflix suffered an international service outage on December 24-25, 2012, that left perhaps 90 per cent of its subscribers unable to access the company's massive catalog of TV shows and films. According to Netflix, Amazon was ... responsible for the problem. Netflix users intent on spending Christmas Eve in front of the boob tube were upset to find the service completely unavailable. One subscriber told The Wall Street Journal that they "came home to relax and watch movies," but after trying to access the Netflix catalog "several times" they simply "gave up" and turned to ... (view more)

Wed
12
Sep
Dennis Faas's picture

Major GoDaddy Outage: Cause Remains Unclear

Web hosting company GoDaddy suffered an outage this week that knocked thousands of small business websites offline. It appears hackers may have been responsible, but at the moment it's unclear exactly who was behind the attack. GoDaddy is best known ... for helping users register domain names, also called URLs or website addresses. However, GoDaddy also hosts millions of large and small websites, physically storing the data for the site's pages on GoDaddy's computers. GoDaddy Sites Down For Hours GoDaddy's customer websites and email services began suffering "intermittent outages" on ... (view more)

Fri
22
Jun
Dennis Faas's picture

Twitter Crashes Twice: 'UGNazi' DDoS Hack to Blame?

Hackers have claimed responsibility for an attack that sent social networking site Twitter crashing twice on Thursday, June 21, 2012. The hacking group UGNazi told CBS Atlanta that it was behind Twitter's forced outage. Whatever the source, the ... attacks took Twitter offline twice between 9 AM and 11 AM, US Pacific Time (PT). The site was restored to full functionality within an hour after the first attack, but then failed a second time. When down, Twitter was entirely unavailable across all platforms, including mobile apps. Twitter Blames Internal Error for Outage Initially, Twitter said the ... (view more)

Wed
12
Oct
Dennis Faas's picture

BlackBerry Outage Affects 10 Million Users

Just when it seemed things couldn't get much worse for BlackBerry-maker Research in Motion (RIM), the company has been slammed by a massive service outage that has left smartphone users around the world unable to make calls or send text messages. ... Reports suggest BlackBerry users in Europe, the Mid East, South America and Africa have been the hardest-hit by the recent outage. It's estimated that about 10 million Research in Motion customers are affected by the outage, which started early Monday morning, Eastern Standard Time. The problem has prevented BlackBerry users from completing phone ... (view more)

Thu
19
May
Dennis Faas's picture

Sony Offers Free Video Games in Hindsight of PSN Hack

U.S. and Canadian PlayStation Network (PSN) users will soon get access to free game and video downloads as a sort-of reparation payment for this past month's arduous outage. Sony is slowly bringing all of its users back online in the wake of a ... massive hack that left PlayStation 3 gamers without access to the PSN online network. The news comes right from Sony itself, which made the announcement about free games and video downloads on its official PlayStation blog Monday evening. For a period of 30 days following the full reactivation of PSN, Sony will offer both PlayStation 3 (PS3) and ... (view more)

Mon
13
Dec
Dennis Faas's picture

Cyber Attack Threats Force Amazon UK Offline

Amazon Web Services (AWS) earlier this month pulled the plug on the WikiLeaks web site, forcing the latter to find a new web hosting company. WikiLeaks is amid controversy after the site began releasing a mammoth collection of confidential U.S. ... State Department diplomatic cables. According to Computerworld, "WikiLeaks is now hosted by a Swedish firm, Bahnhof Internet AB, which is headquartered in Uppsala, a city approximately 44 miles north of Stockholm." (Source: computerworld.com ) In response, activists calling themselves "Anonymous" who support the WikiLeaks cause have ... (view more)

Wed
17
Feb
Dennis Faas's picture

Microsoft's Hotmail Back Online After Tuesday Outage

Critics this morning are wondering what impact an outage of Microsoft's Hotmail email service will have on consumers, who are increasingly leaning towards Google's Gmail and Yahoo! Mail. According to reports, yesterday at about 12:30pm Eastern Time, ... or 9:30am Pacific Time, Microsoft's Hotmail email service and the Windows Live Messenger instant messaging program both stopped working. Many users were barred from entering into their Hotmail or Messenger accounts, and at this time it's not 100 per cent clear what was behind the outage. Some initial reactions to the news included fears that the ... (view more)

Fri
25
Dec
Dennis Faas's picture

Customers Slam Blackberry for Back-to-Back Outages

Waterloo-based Research In Motion's (RIM's) is receiving plenty of flak from its users after a second outage in less than a week. The outage left users of the popular handheld without service from Tuesday evening until the following morning. "One ... outage is bad enough, but when potential customers hear of two in one week, they get very nervous," said one poster on the Crackberry blog, a forum that keeps users of the handheld in touch with one another and updated on recent events related to the device. (Source: informationweek.com ) Most concerning of all the negative sentiments were threats by ... (view more)

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