opened

Infopackets Reader Peter C. writes: " Dear Dennis, How can I tell if a recipient has opened my email message? I have checked 'request return receipt' in my email program (is this the function I need)? I have sent a number of messages using the ... 'request return receipt' feature, but to this day I have have no indication that the person has read my emails. Any suggestions you have would be greatly appreciated. " My response: A 'Return Receipt' is a *request* which only works works if the person who receives your email clicks "OK" to acknowledge opening your letter. The ... (view more)

Infopackets Reader Peter P. writes: " Hello Dennis, I am having a problem with Outlook Express, and can't figure out how to solve it. Whenever I get an email with attachments, the info when I click on the paperclip is grayed out, and I can neither ... save the attachment files or display them. When I click Tools -> Internet Options and select the 'Security' tab, I see that the box labeled 'Do not allow attachments to be saved or opened' is check marked. Unfortunately, this option is grayed out [ghosted] and I cannot change the setting. I am running Windows XP with SP1 [Service Pack 1] and ... (view more)