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Santa Brings More iTunes Gift Cards than Apple Expected

by Carlo Orlando on January, 5 2007 at 08:01AM EST

Swarms of online shoppers wanting to redeem their new iPod and iTunes gift cards apparently overwhelmed the Apple iTunes music store over the holidays, prompting error messages and massive slowdowns of up to 20 minutes or more for downloads of a ... single song. (Source: technology.canoe.ca ) Users began posting urgent help messages on the store website both Christmas Day and Boxing Day. The average problem that customers encountered was that the system could not process their request to download songs and videos. Some people were not allowed into the iTunes music store altogether. It still ... (view more)

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