microsoft

Microsoft has announced several measures to slowly kill off Windows 8. It's targeting apps to try to persuade holdouts to upgrade to Windows 10. From October 31st, 2018, new apps designed for either Windows 8 or 8.1 on desktop or Windows Phone 8 on ... mobile devices can no longer be added to the Microsoft Store. From July 1st, 2019, Microsoft will stop sending app updates to Windows Phone 8 devices. The theory seems to be that developers will no longer have any reason to work on the platform and in turn it will become less and less attractive to users. Updates for existing Windows 8 and 8.1 ... (view more)

Infopackets Reader Kevin L. writes: " Dear Dennis, I have been researching the best anti ransomware software for 2018 and came across your website. I was wondering if you had any recommendations? While searching for the best anti ransomware software ... (free), many websites have their own opinion on what anti ransomware software is the best, but most require a paid subscription. What is your opinion on the best anti ransomware software for PCs? " My response: I've answered this question in depth before (in a round about way) with my guide on How to Prevent Ransomware in 2018 - 10 Steps . This ... (view more)

Microsoft says hackers have targeted at least three candidates for Congress. Security experts say the group behind the attacks has been linked to Russia's intelligence services. The revelation came at the Aspen Security Forum in a speech from Tom ... Burt, Microsoft's head of Customer Security ... (view more)

A consumer group is demanding compensation for users who've spent time and money fixing computer problems caused by Windows 10. It also wants updates and tech support to be improved. The call comes from "Which?", an independent organization in the ... United Kingdom that's similar to the US Consumer Reports group. It's brought up Windows 10 in the past: two years ago it revealed that more than 1,000 of its members had complained about the system. Now Which? says it's continuing to receive complaints and carried out a survey of members. It questioned more than 1,100 members who use ... (view more)

Microsoft staff will no longer answer questions about Windows 7 and 8.1 in support forums. It's also keeping quiet about several other hardware and software products. The products concerned are already mostly into Microsoft's "extended support", ... rather than "mainstream support" periods. That means Microsoft is no longer adding new features to the software, handling warranty claims, or offering free support through online tools or phone lines. Instead, it merely issues patches for security problems and bugs. While Microsoft no longer offered direct help services for the ... (view more)

Microsoft has released the latest major update to Windows 10 for 2018. The main changes are most useful for people who do a lot of work on their PC, particularly if they use multiple computers. The update is part of Microsoft's new approach to ... evolving Windows 10. It continues to issue monthly security fixes, but has dropped the old approach of issuing new features as and when they are ready, then rounding them up in a 'service pack' every year or so before eventually moving on to the next version of Windows. Instead, the idea is to never have a completely new version, but rather to add new ... (view more)

Have you been scammed by Informatico Experts, Inc for a fake PC support contract? You're not the only one. Infopackets Reader 'Ulrica' writes: " Dear Dennis, I have been in contact with Informatico Experts Inc ( Live PC Experts ) since last November ... and have paid them a grand total of almost $12,000 (up until recently). They claimed my PC has been hacked and have installed Firewalls and Antivirus service over the last few months. They keep calling me all the time and want to gain access to my computer. They told me my computer was being used to commit crimes and that I needed to get it fixed ... (view more)

Microsoft says it used artificial intelligence to not only spot and identify and attempted malware attack, but to block it more than a thousand times in the next half hour. It says the defense was possible thanks to Windows Defender being used ... locally on the victim's computer, as well analyzing the snippet of code using cloud-based antimalware. The company calls it an example of machine learning. This means computers are able to figure things out for themselves, rather than simply following 'true or false' routines that are part of a program. Similar to antivirus, the most basic level of anti ... (view more)

Google has revealed a security flaw with the Microsoft Edge browser before Microsoft released a patch. It's a controversial move with arguments across both the tech and security industries. The flaw in question is somewhat complicated. In very ... simplified terms, the flaw is to do with how Microsoft Edge converts website code into what users see on their computer screen when visiting a website. Google realized that it could work out precisely when the browser would access part of the computer's memory and use this knowledge to effectively set a booby trap. That could then force the computer to ... (view more)

Infopackets Reader Jeff W. writes: " Dear Dennis, I am having a problem with Windows 10 not updating - it keeps telling me that KB4058258 and KB4074595 won't install. It will attempt to install the updates, then when I check Windows Update again ... those two updates are there again. KB4058258 is a cumulative update for Windows 10 whereas KB4074595 is a security update for Adobe Flash update. Can you help? " My response: I asked Jeff if he would like me to connect to his system using my remote desktop support service , and he agreed. I have been receiving a lot of inquiries about this lately and ... (view more)