microsoft

Infopackets Reader Gina S. writes: " Dear Dennis, Last week, I was using my PC when suddenly a red screen appeared, stating that my 'PC ran into a problem' and to call 1-855-935-0555 to speak to Microsoft. I tried to close the window but the screen ... was locked. That's when I called the number and spoke to a person with a very thick Indian accent . I later discovered that the company name was Live Network Help ( livenetworkhelp.com ) (also known as Live IP Support / liveipsupport.com ), which was different than the phone number on the red screen virus alert. At any rate - after about 10 minutes ... (view more)

Ransomware attackers could turn a key Windows security tool against the system, according to new research. The tactic could also evade leading security tools. The research from SafeBreach Labs covered "EFS", otherwise known as Encrypting File ... System. EFS was released as far back as Windows 2000 (in the year 2000), and is somewhat similar to Bitlocker. The main difference between the two is that Bitlocker can encrypt an entire volume, while EFS can encrypt individual files and folders. In either case, the reason for encrypting files / folders or an entire volume is that if an ... (view more)

The Chrome browser may soon put less drain on processors and battery life in Windows 10. Perhaps surprisingly, that's because of changes made by Microsoft rather than Google. The relevant tweaks were discovered by Microsoft as part of its work to ... rebuild the Edge browser that comes with Windows 10. Originally it ran on Microsoft code, but the new version of Edge is now based on Chromium. For those unaware, Chromium is an open source project, which is the basis of Google's Chrome browser. Microsoft found one cause of battery drain was disk caching during online video playback. In simple terms ... (view more)

The National Security Agency (NSA) has told Microsoft about a major Windows 10 bug which also affects Windows Server 2016 and 2019. A patch is already available and is a must install. For the NSA to tell Microsoft about a Windows vulnerability and ... then discuss it publicly is relatively rare. In the past, the NSA has used such security flaws to take advantage of potential suspects, as part of its surveillance program. In this case, the bug was so serious the NSA seems to have concluded any benefits it could gain itself would be more than wiped out by the threat to the general public (and US ... (view more)

Infopackets Reader Jerald B. writes: " Dear Dennis, I was using my computer the other day, then all of a sudden the screen turned red and started flashing, telling me my computer was at risk and I must call 1-855-551-6777 to find out the problem. I ... was on the phone for about an hour and a half, and the people that I spoke to had a very thick Indian accent . They told me that my IP address was open to anyone who wanted to use it and I must encrypt my IP address for the price of $399.00, otherwise hackers would get into my machine. I reluctantly paid the fee and felt uneasy about it. That's ... (view more)

Microsoft has warned users to pay particularly close attention to emails that appear to come from "microsoft.com". A simple trick involving spelling was the key to a security attack that Microsoft believes was instigated by North Korea. A US court ... has given Microsoft legal control of 50 web domains it says were used to carry out cyber attacks on Windows users. It's said to be the work of a group dubbed Thallium operating out of North Korea. Microsoft says the attacks were targeted at "government employees, think tanks, university staff members, members of organizations ... (view more)

Microsoft will officially ditch support for Windows 7 in just a couple of weeks, a decade after the system debuted. It means Microsoft may face a difficult choice over security issues. January 14 will mark the end of Extended Support for Windows 7 - ... the second period of a Windows edition's lifespan. Mainstream support, which is the period when Windows 7 received new features and Microsoft deals with tech queries free of charge, already ended in 2015. (Source: bt.com ) Extended Support is where Microsoft charges for help and where the only updates are to fix security problems and major ... (view more)

Microsoft may be planning to change the way it issues updates for Windows 10. It could help break the cycle of updates fixing previous problems and introducing new ones. Windows 10 represents a shift in the way that Windows Updates are applied. In ... addition to frequent updates to fix bugs and add features, the biggest changes are saved for two major updates each year. The idea is that Windows 10 will be updated indefinitely, rather than introducing a totally new edition. This replaced the previous model of each edition of Windows getting a "Service Pack" of updates every year or two and then ... (view more)

Microsoft is to fix some major problems with the Windows 10 File Explorer. But the delay has raised some serious questions about its testing process. The problem first arose with Windows 10 version 1909, otherwise known as the November 2019 update. ... That version added a new feature to the File Explorer's search tool, which meant you can now preview documents stored remotely on OneDrive (cloud storage), rather than just locally on the computer itself. (Source: techradar.com ) Somehow adding that feature managed to add three major glitches: Many users found using the search tool would freeze ... (view more)

Microsoft has blocked users of some security software from updating Windows 10. It's also spotted some problems with specific WiFi drivers. The good news is that although the Windows 10 problems are with the well-known Avast and AVG security tools, ... it only affects older versions. Specifically the problem comes if the software is from version 19.5.4444.567 or earlier. (Source: techradar.com ) Since Avast! also owns AVG, the version number is the same for both engines. Automatic Updates On Hold Microsoft hasn't said exactly what the compatibility problems are, but has put a block on automatic ... (view more)