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Content Moderator Sues Facebook for PTSD

A former Facebook content moderator is suing the site's operators claiming the work mentally harmed him. Daniel Motaung says the low-paid work left him with post-traumatic stress disorder. Motaung is suing Facebook's owner Meta along with Sama, the ... contracting company that hired him for the work. He says he was misled by a job ad that implied content moderation was a small part of a wider customer service role. He was recruited in South Africa and relocated to work in Nairobi where he was paid the equivalent of $2.20 an hour. He says this relocation made it more difficult for himself and ... (view more)

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