malware

Fri
11
Oct
Dennis Faas's picture

MUST SEE Video - Indian Tech Support Scammers Infiltrated!

Dear Infopackets Readers, For the past 5+ years I've been writing articles about fake tech support scammers based in India. In fact, I just published an article about "Expert4Help" scam last week. Here's how the scam works: While browsing the ... Internet, you may suddenly receive a full screen "virus warning". The warnings appear even when browsing legitimate websites (Amazon.com, for example). The warnings are often accompanied by a computer-generated voice, which says that the computer is infected and that you must call "Microsoft support" to "fix" the "problem". These warnings are meant to be ... (view more)

Thu
10
Oct
John Lister's picture

New Malware Infects Legit Downloads On the Fly

A new piece of malware can intercept Internet traffic to spot people downloading legitimate installation files and replace them with "infected" copies. Security company Kaspersky went as far as calling it "impressive" from a technical, if not moral ... standpoint. Kaspersky has dubbed the malware "Reductor," after a term that appears in some of the code. It discovered the malware in April, 2019, so the fact it's only just going public suggests it took some serious analysis. (Source: securelist.com ) The malware's operation is exceedingly complicated, but one a machine is infected with ... (view more)

Fri
04
Oct
Dennis Faas's picture

Scammed by Expert4help.com? Here's What to Do

Infopackets Reader Tricia B. writes: " Dear Dennis, I stumbled across your article on PC / Web Network Experts after researching Expert4help.com scam . A few weeks ago I was using my PC when suddenly I received a popup virus alert stating that my PC ... was infected. I called 1-833-257-8555 and spoke to a man with a thick Indian accent . They then connected to my PC remotely and installed some antivirus software to 'fix' the 'problems'. They then wanted me to sign a 3 year contract with them for $898 . I told them 'No,' and that I would pay $350 for a 1 year contract. They kept insisting that I ... (view more)

Wed
02
Oct
John Lister's picture

Major VOIP Security Flaws Discovered in Android

Researchers say they discovered eight security flaws in the way Android handles voice calls through the Internet. Unlike most such bugs which involve specific apps, these problems were with Android itself. The good news is that the researchers ... reported all of the bugs to Google while carrying out the project and most have now been fixed. However, it does raise concerns about the development and design of the system itself. (Source: github.io ) The researchers looked at the three latest Android versions (7, 8 and 9), specifically addressing the components that allow Voice Over Internet ... (view more)

Tue
10
Sep
John Lister's picture

Android User? Delete These Apps Now

Nearly half a million users have been infected with "The Joker" malware through the Google Play store. The malware is particularly nasty and works by signing users up to premium services without their knowledge. The malware, spotted by researcher ... Aleksejs Kuprins, was found in 24 apps with a combined 472,000 downloads - though more apps may be found later. As of this writing, the 24 known apps have been removed from the Google Play store. (Source: techradar.com ) Infected Apps Need to be Removed If you have any of the following apps installed on your phone, they should be removed ... (view more)

Wed
04
Sep
John Lister's picture

Use Chrome? Update Now to Fix Major Security Bug

Google has released a security update fixing a major flaw in the Chrome browser. While Chrome normally updates automatically, it's a serious enough problem that it's worth manually checking for updates to the browser in order to be certain. The bug ... was highlighted by the Center for Internet Security, a non-profit organization that crowd sources security problems and fixes. It says the flaw could be exploited simply by the user visiting a compromised web page. It says that: "Successful exploitation of this vulnerability could allow an attacker to execute arbitrary code in the context of the ... (view more)

Tue
13
Aug
Dennis Faas's picture

Scammed by Quick PC Experts? Here's What to Do

Infopackets Reader Jeanie G. writes: " Dear Dennis, I believe I have been scammed by Quick PC Experts ( quickpcexpert.com ). I was using my web browser and suddenly a virus warning appeared on my screen, stating that I needed to call Microsoft ... certified support at 1-855-724-2570 . There was no way for me to close the virus alert window. I was very frightened and so I called the 1-800 number. The person I spoke to had a very thick Indian accent . Quick PC Expert then confirmed that my computer was infected, and that's when I let them remotely connect to my PC. They installed a firewall and ... (view more)

Fri
12
Jul
Dennis Faas's picture

Explained: Does Microsoft Send Virus Alerts?

Infopackets Reader Jamil S. writes: " Dear Dennis, Lately I have been inundated with Microsoft virus alerts in my web browser claiming that my PC is infected and to call a 1-800 number to fix the problem. There is no way to dismiss the window. The ... Microsoft virus alerts appear suddenly and without warning, even if I'm on Amazon.com (for example). Sometimes the alerts have a very loud verbal pronouncement of a virus and insist that I call the number on the screen. Does Microsoft send virus alerts? Or is this fake? I have scanned my PC and it says no viruses. What gives? " My response: Does ... (view more)

Thu
11
Jul
John Lister's picture

New Super Stealth Astaroth Malware Records Keystrokes

Microsoft has warned users about a complicated but cunning malware attack that might not be caught by all security tools. The "Astaroth" malware doesn't actually exist as a file in its own right. The main risk to users from Astaroth is that it ... includes a keylogger. This means it can access everything victims type, including passwords and other sensitive data. That's one of the reasons sites such as online banks often ask users to type specific characters (such as third and eighth) rather than an entire password. Malware Hides Within Windows What makes Astaroth so hard to detect is ... (view more)

Mon
17
Jun
John Lister's picture

Samsung Raises Malware Alert for Smart TVs

Samsung has warned owners of its Smart TV ranges to run virus checks. It then quickly deleted the warning after a negative response online. The company posted on Twitter with a 19 second video showing how to access a sub-menu that would start a ... virus scan. The post read: "Scanning your computer for malware viruses is important to keep it running smoothly. This also is true for your QLED TV if it's connected to WiFi! Prevent malicious software attacks on your TV by scanning for viruses on your TV every few weeks. Here's how." The video showed that users needed to go through no fewer than 11 ... (view more)

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