iso

Mon
10
Apr
Dennis Faas's picture

How to Fix: Can't Convert Image to VHD: 'The vhd file could not be created or written to'

Infopackets Reader Steve P. writes: " Dear Dennis, I am trying to convert my Macrium Reflect disk image backup into a virtual machine by using the 'Macrium ImgtoVHD' utility. The problem is that ImgtoVHD aborts every time, telling me ' The vhd file ... could not be created or written to '. The backup I'm trying to convert is from an old machine which died and I really need to get this working so I can export data from a program. Can you please help? " My response: I have had this problem before and the solution (in a nutshell) is to create a blank virtual machine, then restore the backup onto the ... (view more)

Fri
03
Mar
Dennis Faas's picture

How to Fix: Windows 10 Installed Twice (32 bit and 64 bit)

Infopackets Reader Gros C. writes: " Dear Dennis, By mistake I installed both Windows 10 64 bit and Windows 32 bit on my machine. Both installations reside on separate partitions. I want to keep the Windows 10 64 bit, but the problem is that I don't ... know how to safely remove the Windows 10 32 bit from my machine. Can you give me a bit of advice on how to remote Windows 10 32 bit? " My response: This can be very, very tricky, as how to remove Windows 10 32 bit (or even the 64 bit version) on a separate partition depends on which installation of Windows contains the master boot record. For ... (view more)

Fri
20
Nov
Dennis Faas's picture

How to: Force Download Windows 10 Fall Update

Infopackets Reader Frank T. writes: " Dear Dennis, Thanks for your ongoing coverage on Windows 10. My question is: how can I download the Windows 10 Fall Update (version 10586) to my machine? It downloaded automatically onto my laptop, but not my ... main PC. I searched online on how to download Windows 10 Fall Update but came across conflicting reports, some of which worked and some that don't. Can you help? " My response: I also did some research on this as I was having the same issue. My server PC downloaded Windows 10 Fall Update but none of my other PCs did, even though everything was ... (view more)

Fri
06
Nov
Dennis Faas's picture

How to Fix: Windows 10 Media Creation Tool Won't Work

Infopackets Reader Jan P. writes: " Dear Dennis, I'm trying to download Windows 10 onto my machine using the Media Creation Tool. I intend to download the .ISO image files so that I can make a Windows 10 DVD, so that I can keep an archived copy for ... later use if needed. The problem is that the Media Creation Tool doesn't work; every time I run it, the Media Creation Tool won't open. A friend of mine tried running it on his machine and the Media Creation Tool won't start for him, either. Any idea how I can get this to work? " My response: Based on my experience, the Windows 10 Media Creation ... (view more)

Mon
26
Oct
Dennis Faas's picture

How to fix: 'This app can't run on your PC' when attempting Windows 10 64-bit Upgrade

Infopackets Reader Frank C. writes: " Dear Dennis, Thanks for your excellent articles on Windows 10. A few weeks ago I upgraded to Windows 10 32-bit, but now I want to upgrade to Windows 10 64-bit. I read your article, ' How to Upgrade from Windows ... 10 32-bit to 64-bit ', but I don't understand why I am receiving the error 'this app can't run on your PC' when attempting to run the Windows 10 Media Creation Tool. I have verified that my processor supports 64-bit, so I don't understand why I am being plagued by this error message. Do you have any idea how I can ... (view more)

Mon
03
Aug
Dennis Faas's picture

How to Fix: Windows 10 Upgrade Failed Error C1900208

Infopackets Reader Paul S. writes: " Dear Dennis, I tried to install Windows 10, but it failed with error code C1900208 (I did it through the 'get windows 10' app). I tried again a few times, and it still gives me error C1900208, 'Installation ... Status: failed'. I checked my Windows Update history for error C1900208, and see that it failed 3 times in a row. I have no idea why this is happening but I'd really like to upgrade to Windows 10. I have Norton 360 and I read that antivirus may be conflicting with the Windows 10 install. Any ideas? " My response: From what I've read online, the Windows ... (view more)

Fri
31
Jul
Dennis Faas's picture

How to Fix: Windows 10 Upgrade Failed Error 80240020

Infopackets Reader Sam T. writes: " Dear Dennis, I have clicked on the 'Get Windows 10' app in my tray bar and it still says it's reserved. I read that I can force the upgrade by using entering 'wuauclt.exe /updatenow' in the command prompt -- ... however, I keep getting a message that Windows 10 Upgrade Failed, with error code 80240020. I searched for 'windows 10 upgrade failed 80240020' on Google and have read a number of posts, but I can't seem to figure out how to make this work. I keep getting an access denied error. Can you help? " My response: Many ... (view more)

Thu
30
Jul
John Lister's picture

Windows 10: Key Questions Answered

Windows 10 is now available. While there's no immediate rush to get it (the upgrade is free for another year), here are some of the basics to know if you're thinking of trying out the new system. Can I get Windows 10 right away, or do I have to ... wait? Many users are still waiting for Windows 10 to download to their computer, even though they have reserved their free upgrade using the 'Get Windows 10' app via the tray bar. It is possible, however, to forcefully download Windows 10 directly from Microsoft's website as an in-place upgrade or as an .ISO, which is used to create a bootable ... (view more)

Mon
06
Jul
Dennis Faas's picture

Which Version of Windows 10 Will I Get?

Infopackets Reader Larry O. writes: " Dear Dennis, In regard to the free upgrade to Windows 10, I am confused as to which version of Windows 10 I will receive. I currently have Windows 8.1 Pro on my PC; will I get Windows 10 Pro? What is the ... difference between Windows 10 and Windows 10 Pro? " My response: This is a frequently asked question, so I will provide the answer for all PC users with Windows XP to 8. Windows 10 Home vs Pro First and foremost, there are two major consumer versions of Windows 10: Home and Pro. Windows 10 Home is targeted toward casual or "everyday" ... (view more)

Mon
15
Jun
Dennis Faas's picture

Download Windows 10 .ISO (DVD) for Clean Install?

Infopackets Reader Tim A. writes: " Dear Dennis, When will the full retail version (OEM) of Windows 10 be available as an .ISO file, so I can burn Windows 10 onto DVD and install it that way? I would much rather install Windows 10 clean using my DVD ... drive than to install it using Windows Update. A colleague of mine says that installing Windows over top of Windows (I.E: doing a Windows 'upgrade') is never a good idea. He says that upgrade installs usually leave left-overs from the previous Windows installation which can interfere with the new Windows 10 install - or worse, cause ... (view more)

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