high cpu

Infopackets Reader Sharon S. writes: " Dear Dennis, I just purchased a used Acer laptop with Windows 10 on it. The system is slow and Task Manager shows 100% disk usage by CompatTelRunner.exe . Also CompatTelRunner.exe causes high CPU usage . I ... searched Google on how to disable CompatTelRunner.exe or delete CompatTelRunner.exe but can't seem to find a straight answer. Can you help? " My response: I asked Sharon if she would like me to have a closer look at the issue using my remote desktop support service , and she agreed. Below I will discuss my findings. How to Fix: Disable CompatTelRunner. ... (view more)

The latest Windows 10 update ( KB4512941 ) has produced two different problems. Some users report the search function is no longer working, while others have found their processors under immense strain. The problems stem from an update which itself ... fixed several problems with a major Windows 10 Update release in May, also known as Windows 10 version 1903. Note that users who do not have Windows 10 version 1903 won't have KB4512941 installed. You can find out which version of Windows 10 you have by clicking Start, then type in "winver" (no quotes) and hit enter. It will say the ... (view more)