felicity support LLC

Fri
15
Apr
Dennis Faas's picture

Scammed by Wowser E Services? Here's What to Do

Infopackets Reader Barbara J. writes: " Dear Dennis, In early March, 2021, my elderly father was browsing the Internet when suddenly a red screen appeared and told him that his computer was infected. Conveniently, the warning message also supplied a ... 1-800 number to speak to Microsoft to 'fix' the issue. My father confirmed that the person he spoke to had a very thick Indian accent . The company that 'fixed' his computer was named Live IP Support and they charged on two separate occasions, totaling $2,700. The checks were withdrawn from his account under a company named Wowser E Services (aka ... (view more)

Fri
06
Nov
Dennis Faas's picture

Scammed by PC Safe Network / Homesoft Solution? Here's What to Do

Infopackets Reader Nancy P. writes: " Dear Dennis, Back in January I was paying bills on my bank website, when suddenly a red warning screen appeared, stating that my PC was locked and that I needed to call Microsoft to fix the problem. The phone ... number listed was 855-755-2888. There were loud sirens going off, and the computer was speaking to me. There was no way to get past the warning screen and I could not use my computer. Not knowing any better, I called the number and spoke to a man with a very thick Indian accent . He said their company name was PC Safe Pro and that they were ... (view more)

Fri
24
Jan
Dennis Faas's picture

Scammed by Live Network Help? Here's What to Do

Infopackets Reader Gina S. writes: " Dear Dennis, Last week, I was using my PC when suddenly a red screen appeared, stating that my 'PC ran into a problem' and to call 1-855-935-0555 to speak to Microsoft. I tried to close the window but the screen ... was locked. That's when I called the number and spoke to a person with a very thick Indian accent . I later discovered that the company name was Live Network Help ( livenetworkhelp.com ) (also known as Live IP Support / liveipsupport.com ), which was different than the phone number on the red screen virus alert. At any rate - after about 10 minutes ... (view more)

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