driver

Infopackets Reader Alan B. writes: " Dear Dennis, I rebooted my laptop recently, and now my keyboard has completely stopped working. I looked at the status of my keyboard under Device Manager and it reports that my keyboard is a 'Standard PS/2 ... Keyboard' with an error code 39. The specific error message is: 'Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)'. I have scoured the Internet and have tried various registry 'fixes' online, but nothing works! You fixed my computer a few years back using your remote desktop support service, and ... (view more)

Apple is being sued after a fatal crash in which a driver was using the FaceTime video chat tool. The parents of the child who died are putting forward an unusual legal argument. Normally lawsuits relating to technology involve a product or service ... a company has made. In this case, Apple is under fire because of a feature it didn't develop. 5-year-old Moriah Modisette died when her parents car slowed and stopped as a result of a highway patrol stop 1,500 feet away. The driver of the car behind failed to stop and crashed into the rear of the Modisette car. The lawsuit says police ... (view more)

Infopackets Reader Gord F. writes: " Dear Dennis, I recently installed Windows 10 on my PC. Everything has been working fine for over a year, however, all the sudden my Logitech webcam 300 stopped working with Windows 10. I thought perhaps I may ... need to reinstall the driver, so I went to Device Manager to locate the webcam but it is not there anymore. Instead, I see an 'Unknown device' and if I double click it, it says: 'The drivers for this device are not installed. (Code 28) This operation requires an interactive windows station'. I have absolutely no idea what that means. I tried ... (view more)

Elon Musk, the man behind the Tesla electric cars, says that the "Autopilot" and other self-driving systems will never be perfectly safe. Instead, he insists that safety for such features is improving, and the latest changes would have prevented a ... recent death. In the case of Tesla models, the autopilot cars are not fully autonomous in the same way as self-driving cars, such as Google's test vehicles . Instead, the technology is pitched somewhere between such cars and the far more common 'cruise control' feature. The Autopilot feature on the Tesla Model S combines a windshield camera, a radar ... (view more)

How to Fix: Windows 10 Webcam Not Working Infopackets Reader Alan S. writes: " Dear Dennis, Paul Thurrott over at Thurrott.com (previous author of WinSupersite) has suggested that the latest Windows 10 Anniversary update has broken 'millions' of ... webcams . I have read his article and tried the registry fix, all to no avail - my webcam simply will not work. I have also reviewed other websites for similar registry fixes, but nothing works. Do you have any suggestions? " My response: From what I read on the Paul Thurrott's website, the registry fix he describes is a workaround - though it's not ... (view more)

Audi will soon fit its cars with a technology that can coordinate with traffic lights in several US cities. According to Audi, the feature is being billed as more about convenience, rather than a safety measure. The new feature is being built into ... an existing navigation and information service called Audi Connect, which carries a $25 a month service fee. The feature will involve an extra display on the dashboard that coordinates wirelessly with traffic signals and shows the driver how long they have until the light will turn green if at a full stop. The theory is that this will let drivers ... (view more)

Infopackets Reader Jim N. writes: " Dear Dennis, Ever since I upgraded to Windows 10, I have no sound. I have looked at all of my speaker / headphone volume settings, and have searched Google for 'windows 10 sound not working' and 'windows 10 sound ... drivers', but nothing seems to apply to my situation - my sound simply does not work. I realize that this is a very common problem, but having no sound in Windows 10 is driving me nuts. Is there a simple fix for this or should I go back to Windows 7? " My response: I can tell you that based on my experience, the sound in Windows 10 cuts out ... (view more)

Infopackets Reader 'Sisi' writes: " Dear Dennis, After I upgraded to Windows 10, I can no longer connect to my wireless network. However, when I connect my laptop to my router using a ethernet cable, it works fine. How can I get my wireless network ... to work again? " My response: There's a lot of reasons that the WiFi won't work after upgrading to Windows 10. The top two reasons are that the driver for your wireless network adapter needs to be updated, or it's possible that Windows 10 does not support your wireless adapter. With that said, I'll describe a systematic approach to resolving this ... (view more)

Infopackets Reader 'Lee' writes: " Dear Dennis. I have done a clean install of Windows 10 and downloaded all updates; however, I keep getting a blue screen error message that "CRITICAL_PROCESS_DIED". Prior to that I was running Windows 7 - but also ... had the same error CRITICAL_PROCESS_DIED. I have done several clean installs, but no luck. I've run chkdsk (check disk) and did a memory check - but neither report any errors. I did the 'sfc /scannow', but receive an error that 'windows resource protection found corrupt files but was unable to fix some of them'. Can you please help? " My response: ... (view more)

Google has confirmed that one of its self-driving cars was partially responsible for a minor crash with a bus. It's the first time the company has taken a share of the blame for a prang. The cars operate through a range of technologies including ... sensors, cameras, lasers, GPS and map data. The theory is that these allow them to track the activity of other vehicles on the road and more reliably avoid crashes than cars which are subject to human driver error. California allows companies such as Google which meet set criteria to operate self-driving or "autonomous" vehicles on ... (view more)