directory

Infopackets Reader Bill L. writes: " Dear Dennis, I am a long time reader of Infopackets, and have used several of your articles to help fix problems for myself or friends. I have a similar problem mentioned in one of your previously written ... articles, where my C drive has magically filled up to almost completely full (with only 5.8GB free) and I am not able to find where the missing space went. I have examined directory on my system and it appears that 244 GB of available space is unaccounted for. I am a retired computer engineer, however my expertise was in large system development, and not ... (view more)

Infopackets Reader Jerry C. writes: " Dear Dennis, I took your advice on antivirus and tried to install Avast! using minimal settings, but the install fails with an error message ' Avast cannot be installed into the folder you entered (directory not ... empty) '. I have searched for the answer to this but no one seems to know the answer. Can you help? " My response: I asked Jerry if he would like me to connect to his machine using my remote desktop service and he agreed. I have not seen this error message before, and tried running the "Avast Uninstall Utility" to clean up any left-over remnants ... (view more)

Infopackets Reader Suzanne S. writes: " Dear Dennis, I just purchased a new Windows 10 PC and I would like to move my Thunderbird emails over to my new computer and new user account. I've looked in the 'Tools' menu of Thunderbird for an 'export' ... feature of some kind - hoping to export my user data for re-import on the new machine - but, there does not appear to be such an option. Can you help? " My response: Moving Thunderbird to a new computer or user account is fairly easy to do using Thunderbird's built in "Profile Manager". All you need to do is copy the Thunderbird user data ... (view more)

Infopackets Reader Tom T. writes: " Dear Dennis, I recently had to reinstall Windows and I'm trying to clean up the root directory of my C drive to keep things tidy. I have a Windows.old.000 folder that I would like to remove, but every time I try ... to delete it, I get a window that says 'You need permission to perform this action' and nothing gets deleted. I've tried ccleaner (crap cleaner) and check marked the 'Delete old windows installation' option (under the Advanced menu), but that doesn't work, either. What do I have to do to remove the Windows.old.000 folder and its contents? " My ... (view more)

Infopackets Reader Vlad M. writes: " Dear Dennis, I'm using a laptop that I've had for several years, during which time I've accumulated a sizable number of fonts in the c:\windows\fonts directory. Some of the fonts I chose to install, some came ... pre-bundled with programs, and some came from previous versions of Windows when I upgraded (I am now using Windows 7 Ultimate). Question: how can I determine which fonts are necessary for Windows to run properly, and which I can uninstall to reduce load time and clutter? Thanks! " My response: There isn't a clear-cut way to do this in Windows, and ... (view more)