compatibility mode

Infopackets Reader Leslie B. writes: " Dear Dennis, I just recently upgraded to Windows 10 and now when I run iTunes, I receive error 54 - whatever that means. I am unable to access anything in iTunes. Can you help? " My response: From what I ... understand, iTunes error 54 refers to a general input/output (I/O) error. This means that iTunes is having trouble reading or writing to a file or folder on your hard drive. This can be caused by various things, including a corrupt file, locked or inaccessible files or folders, or if an .m4a file could not be converted to a lower bit rate. The latter ... (view more)

Infopackets Reader Stacie M. writes: " Dear Dennis, I upgraded to Windows 10 over the weekend, but unfortunately many of my programs appear to be incompatible. For example, a program either gives me an error and immediately exits, or it runs but ... doesn't work properly. If I would have known that my programs won't work with Windows 10, I don't think I would have upgraded. Is there anything I can do to make my programs compatible with Windows 10? " My response: When I first upgraded to Windows 10, many of my favorite programs wouldn't work properly, either - similar to what you describe. For ... (view more)