bill shock

If regulators have their way, cellphone companies will have to warn customers before they incur unusually high charges. It's a new program designed to prevent situations where a customer unexpectedly receives a bill for $68,505, as was the case for ... one customer in the first quarter of 2010. The Federal Communications Commission (FCC), which oversees the mobile industry, is proposing three new rules regarding how and when companies should tell users about potential charges beyond their normal fees. Cell Phone Bill Shock: Shocking Statistics In May, the FCC released a report suggesting that ... (view more)