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How to Fix: "There is a problem with this website's security certificate" Error in IE, Edge

by Dennis Faas on September, 2 2016 at 10:09AM EDT

Infopackets reader Julia R. writes: " Dear Dennis, I recently installed Windows 10 and while cleaning things up, inadvertently installed a program called 'Advanced PC Care' from my Download folder. Now when I go to use Internet Explorer 11 and Edge ... in Windows 10, I receive an error message stating: 'There is a problem with this website's security certificate,' no matter what website I try and visit. I have uninstalled the Advanced PC Care program but both IE11 and Edge are broken. I am completely at my wits end. Can you help? " My response: I asked Julia if she would like me to connect to her ... (view more)

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My name is Dennis Faas and I am a senior systems administrator and IT technical analyst specializing in cyber crimes (sextortion / blackmail / tech support scams) with over 30 years experience; I also run this website! If you need technical assistance , I can help. Click here to email me now; optionally, you can review my resume here. You can also read how I can fix your computer over the Internet (also includes user reviews).

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