providers

The FCC has launched "broadband labels" to help consumers compare different packages and providers. The labels are modeled on those used for nutritional information. The idea is to help consumers make more informed decisions about choosing a ... provider. The problem is that often it's a lack of choice that's the biggest barrier to getting good value Internet services. Most providers will need to start displaying the labels from this month, though those with fewer than 100,000 subscribers have until October to comply. Customers can complain to the FCC about missing or inaccurate labels. The FCC ... (view more)

Twenty US Internet providers have agreed to offer low-cost Internet plans to people on lower incomes. The deal combines with government subsidies to mean many people will get free broadband. Following the recent infrastructure bill passing, the ... federal government now offers a subsidy of $30 taken off broadband bills for around 48 million households. The Affordable Connectivity Program covers low income households, plus those with people eligible for public programs such as Medicaid and veterans pensions. More than 11.5 million people have already claimed the subsidy. (Source: yahoo.com ) The ... (view more)

Internet hosting providers will have just one hour to remove terrorist content after a government request under new European laws. It's raised fears some sites may get caught up potentially faulty content filters. The law is a European Union ... regulation that will take effect in Spring 2022. It will automatically apply in all European Union countries and will be based on where a website is hosted rather than where its operators are based. A press release announcing the regulation says it covers any content (both text and audio or video) that will "that incite, solicit or contribute to terrorist ... (view more)

Broadband providers can no longer charge customers a rental fee for routers if they use their own equipment. It's banned by the Television Viewer Protection Act which has taken effect after a six month delay. The law was passed in December 2019 and ... originally scheduled to take effect in June. However, Congress and the Federal Communications Commission (FCC) granted a six month delay, stating that cable and broadband providers needed more time because of the coronavirus pandemic. $10 Monthly Fee Dropped Many Internet providers charge rental fees for modems or routers, but allow users to ... (view more)

Washington State has passed a law enforcing net neutrality. It could prompt a legal battle over state versus federal rulemaking power. The state law, which takes effect in June, is based on the net neutrality principle that all Internet data (except ... for illegal content) should be treated equally. The new law bans three specific behaviors by Internet providers who offer service in Washington state, namely: blocking users from accessing any legal service, content or application; slowing down transfer speeds for specific types of content; and giving favorable treatment to particular data in ... (view more)

The Federal Communications Commission (FCC) has unveiled a standardized way for broadband providers to give details on pricing and other contract terms. The "consumer broadband labels" resemble, and are based on, the nutritional information labels ... seen on packaged food. The labels were developed with the input of both broadband providers and consumer groups. Although providers won't legally be required to use the labels, it is very much in their interests to do so. Companies which do use the labels will, assuming they have been honest and accurate with the information, ... (view more)