pc settings

Infopackets Reader Jake J. writes: " Dear Dennis, I recently upgraded my PC to Windows 10 with the October 2018 update (version 1809, build 17763). Everything seems to be working fine, however the other day I needed remote support help from a friend ... of mine using TeamViewer. To get connected to my machine, he instructed that I go to the TeamViewer website and download the TeamViewer program, then run it. He then requested my ID and Password in order to connect to my machine, but I could not find where to obtain this information despite him sending me step-by-step instructions with screenshots ... (view more)

Infopackets Reader Barry P. writes: " Dear Dennis, I'm running Windows 8.1. When I go to the Settings menu and then click on the 'Change PC Settings' link, nothing happens. It shows for a quick glimpse, but then disappears almost immediately after. ... I simply can't get into the PC Settings to make changes to my computer. Any ideas how to fix this problem? " My response: This is a very common problem that plagues Windows 8.1 users, especially those that upgraded from Windows 8 previously. Based on various posts I've read online, the same issue can result in a blank screen when the PC Settings ... (view more)