outlook express

Infopackets Reader Jim D. writes: " Dear Dennis, I use Windows 98 and Outlook Express to read my email. A buddy of mine thought he was helping me by 'tweaking' my computer system, but now I cannot open any email attachments! What can I do? PS: How ... may I retrieve a file that has been deleted? " My Response: It sounds like your friend "tweaked" your computer by upgrading you to the latest version of Outlook Express -- version 6. By default, Outlook Express 6 will not allow you to open email attachments on the assumption that the email may contain an malicious attachment ( ... (view more)

Malcolm C. from Sydney, Australia writes: " Hi Dennis! First of all, thanks for the great Newsletter. It is very helpful and informative. And, now for my problem: I was reading an article in Microsoft Knowledge Base about 'How To Share the same ... email Store Folder among multiple Windows XP users [for a family PC, for example]' ( KB 317031 ) and thought that might be a good idea. Unfortunately, it seems somewhere I have made an error. I have 4 email accounts under my Windows login; now, all but 1 has lost all the emails and folders. The folders have been replaced with the standard Inbox, ... (view more)

Infopackets Reader Frank C. asks: " I have recently upgraded to [a full install of MS Office] and [subsequently] also installed Microsoft Outlook. I have always used Outlook Express for receiving and sending emails, but now Outlook is receiving some ... of my mails ... [while] at other times, the mail comes or goes through Outlook Express. [I would like to only use Outlook Express as my default email client]. What do I do?" My Response: I have also chosen to install the "full installation" of Microsoft Office and have also noticed what Frank is referring to. By default, a full ... (view more)

Bob and Jenny P. write: " For some reason, when I click on an email address link on an email rather than getting the email box, it tries to go to internet explorer opening about 50 explorer boxes.... and the right of my bottom panel bar lights up ... (task scheduler icon, volume icon, avg, icon, etc.) Any idea how to fix this? " My response: This question has been answered before in a previous issue dated January 7, 2003: Web Links in Outlook Express won't work?, Part 2 Since this question comes up quite often *and* largely depends on repairing Internet Explorer, I've decided to provide ... (view more)

Not long ago, Barry M. from Africa sent me this email: " First off, thanks for all the great info! You've helped me come a long way with my PC confidence and knowledge. Much appreciated! I am running Windows XP Professional. The multiple user ... profile feature of XP is really handy, but I don't want to have separate email accounts in my Outlook Express. If it is possible, I would like all users to access the same information from their XP login accounts. At the moment, if I receive e-mails into my inbox while logged on under my profile, then those e-mails won't be visible to the next user ... (view more)

Infopackets Reader Ken K. writes: " Dear Dennis, I can't seem to get my Spell Check to work in Outlook Express. Whenever I try to run the spell check, Windows gives me an error message. I don't know how to correct this problem. Can you help? " My ... Response: Believe it or not, I've been asked this question many times. My own experience when searching for the answer to this question has always turned up quite a few results using Google -- most of which contained outdated information. I decided to do some thorough digging and eventually came across two Microsoft Knowledge Base articles ... (view more)

Last week's question asked: " I use Outlook Express to read emails. When I click on a web address in an email, nothing happens. I am plagued with the old cut, copy and paste. Is there a way to get Outlook Express to open up the web address in my ... Internet Explorer browser? " My answer: I asked Infopackets Readers to send me their thoughts on this question. The gist is that the problem may be caused if you have installed another browser other than Internet Explorer on your system. This can include ISP providers that install their own version of browsers, including AOL, and Earthlink. ... (view more)

Brian S. writes: " First of all, thanks for your newsletters. They are informative and very helpful. My question is this: When I click on a web address in my e-mails nothing happens. I am plagued with the old cut, copy and paste. Is there a way to ... get Outlook Express to open up the web address in my Internet Explorer browser? " My answer: I've been asked this question a few times in the past but can honestly say that I've never experienced the problem myself. Every link I've ever clicked on in Outlook Express works for me. The only thing I can think of which might block a browser ... (view more)

Since we're on the topic of Outlook Express, I thought I'd add more coal to the fire and ask the Infopackets Readers for yet another problem that I do not have the solution to. Here is what Harold S. says about his problem: " When I go to send out ... my pictures as an attachment (using Outlook Express), the recipient receives anywhere from 5+ of the same email (from me) in a row. I checked for a virus several different ways, and found none. I also found that the I cannot change the font size, change the colors in the font, and plagued by several other minor things I can't change and it all ... (view more)

It looks like yesterday's problem of Outlook Express not displaying images via email stirred up a lot of responses. I woke up today to find that my Inbox was jammed full of excellent suggestions from our Readers. First, let me explain who might be ... affected by missing pictures in Outlook Express 6: Anyone who has upgraded to, has installed a patch for, or uses Outlook Express 6 Anyone who installed Windows XP, or XP Service Pack 1. These people also have Outlook Express 6 installed on their system. From what I can gather, that pretty much sums it up. There were multiple solutions to the ... (view more)