firefox

Infopackets Reader Bob S. writes: " Dear Dennis, Thanks for the article on Browser Cryptomining scams . I have a related problem. I use Firefox browser and Norton keeps telling me that I'm infected with ' JSCoinminer ' for every single web page I ... visit - for example, eBay.com, Amazon.com and even Infopackets.com! I have tried to remove the infection using Norton, Malwarebytes and also Norton's 'Power Eraser' but the infection persists. The error message reads: Norton blocked an attack by: Web Attack: JSCoinminer Website / An intrusion attempt by thrillingos.herokuapp.com was blocked ... Web ... (view more)

Infopackets Reader 'Emmy-Lou' writes: " Dear Dennis, I am having trouble accessing eBay. The error message I get is: 'This site can't be reached. The connection was reset.' Other times, it is 'This site can't be reached. eBay unexpectedly closed the ... connection'. On the page with the error message, it says to: 'Try: Checking the connection, checking the proxy and the firewall, and Running Windows Network Diagnostics'. The official error message is ERR_CONNECTION_RESET (but sometimes it is ERR_CONNECTION_CLOSED ). Can you help? " My response: Troubleshooting this error message can be rather ... (view more)

Mozilla has launched a new version of the Firefox browser aimed at winning over Google Chrome users. It says the new version is twice as fast as earlier versions of Firefox that were available this year. The key is the "web rendering engine," which ... is the part of the browser that interprets the code on a website page and visually combines it on the user's computer. Mozilla has replaced its old engine with a new one dubbed Firefox Quantum. It's also put together videos showing that Firefox is now quicker than Chrome to fully load most (but not all) of the more popular websites. ... (view more)

Infopackets Reader Jean K. writes: " Dear Dennis, Recently my Firefox web browser updated to version 56.0.2. When I go Tools -> Add-ons , I see most of my addons are marked as ' Legacy '. I read online that when Firefox 57 is released, it will ... use ' web extensions ,' (also spelt " WebExtensions ") which will make the current addons incompatible. This is a big problem! I have been using the ' Tab Groups ' addon by Quicksaver for a while now (which groups my web browser tabs into categories) and cannot imagine life without this incredibly helpful addon. Unfortunately the developer ... (view more)

Infopackets Reader Steve C. writes: " Dear Dennis, I am running a Windows 10 PC, which I share with my daughter. Lately I have begun receiving Facebook notifications / popups on the lower right corner of my desktop. These notifications appear every ... few minutes and it is literally driving me insane. I cannot figure out how to shut this setting off. Searching Google for 'windows disable facebook popups' isn't of any help because I am getting different answers. One says to disable the Facebook app, another says it's a Facebook setting. I have no idea how to do either because I don't even use ... (view more)

Infopackets Reader Dan L. writes: " Dear Dennis, I imagine that you might soon be hearing from your users about Roboform having suddenly lost its toolbar feature in FireFox. If not, here's the answer: starting with the recently issued Roboform ... 8.3.7, the RoboForm extension will no longer include a full static toolbar above the content pane of Firefox . Instead, you get a button with a message that reads ("Click this button to show RoboForm commands") with a vertical menu, similar to how Roboform works in Chrome. I found an article at RoboForm that explains the changes - and it seems that ... (view more)

Infopackets Reader George F. writes: " Dear Dennis, I just purchased a new AMD Ryzen 1700 CPU, motherboard, and RAM for my computer - wow what a speed difference! Before I installed the new hardware I backed up all my data using Macrium Reflect. I ... would like to move Firefox to my new computer. I just read your article about moving Thunderbird to a new computer and was wondering if the steps are the same? " My response: Moving a Firefox user profile over to a new computer (or new user) is almost identical to moving over a user profile in Thunderbird, though the folder locations are different. ... (view more)

Infopackets Reader Gord F. writes: " Dear Dennis, I have a very vexing issue. For the last few weeks, Firefox randomly produces a ' This connection is untrusted ' message whenever I try to sign out of my Outlook email account (outlook.live.com), or ... when I visit other secure websites. It seems to work one minute, then it won't work the next. If I shut down and restart the computer the 'This connection is untrusted' error disappears, only to pop up again the next time I visit a secure website at some point in the day. When I see a 'This connection is untrusted' message, I've clicked the ' ... (view more)

Infopackets Reader Richard L. writes: " Dear Dennis, Thanks for your ongoing articles on Thunderbird. I have a question about Firefox. Lately when I visit websites, I get a popup asking me: 'Would you like to receive notifications from this ... website?' with the default option 'Always receive notifications'. In sheer frustration I've tried to select 'Never receive notifications' but accidentally clicked on 'Always receive notifications' and now I'm getting a barrage of website spam! Whoever thought of this 'notification' idea should be shot! I should not have to keep clicking on 'NO!' I don't ... (view more)

Infopackets Bill P. writes: " Dear Dennis, I am using Windows 10 and Firefox. Recently I went to sign onto my banking website and entered in the wrong user name during the sign on. A few days later I went to sign onto the bank again and it seems ... that Firefox saved the incorrect user name to that field (note - I am not using the Firefox password manager to fill my fields, I am doing it manually). Normally when I visit my bank website, I enter in a few characters for my user name and then Firefox usually presents me with the correct user name as part of the field - sort of the same autocomplete ... (view more)