dell

Thu
08
Jun
Dennis Faas's picture

Dell Offers Customers New Online Support Service

Making a call for PC technical support is often not a enjoyable experience. In fact, many customers have voiced complaints about how their PC provider handles technical support, with Dell being at the top of the list. (Source: buzzMachine.com ) Dell ... has realized that many of its customers are unsatisfied by its current technical support and is hoping to silence the criticisms with a new service that allows technicians to remotely troubleshoot a malfunctioning PC over a high-speed Internet connection. Dell announced that all U.S. customers currently under warranty will receive this service for ... (view more)

Wed
31
May
Dennis Faas's picture

Google and Dell Conspire for Partnership

Dell has recently been in negotiations with Google to form a partnership which would combine technologies from both companies in a mutually beneficial way. The deal will bundle Google software onto brand new Dell PCs, widening Google's ... ever-increasing dominance in the search engine market. The Google/Dell bundle has been reported to include "desktop software, which integrates a number of personal computing applications, a Google tool bar and a co-branded Internet home page." Four months ago, it was reported that Google was considering to pay Dell up to one billion dollars over a ... (view more)

Tue
26
Oct
Dennis Faas's picture

Monitor reports 'out of sync' error during boot?

Infopackets Reader Felix P. writes: " Dear Dennis, I have a brand new Dell 8400 computer. Whenever I boot the computer, I receive an error message which reads, "Digital Input: cannot display this video mode". I've made numerous calls to Dell, have ... checked my settings, video card drivers, etc, but to no avail. Dell even sent me a new flat panel monitor and a tech came to my house and replaced the video card, but the problem persists. The computer and monitor appear to operate properly. Any suggestions? " My response: The problem you are describing is normal behavior for ... (view more)

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