blank document

I received an e-mail from a reader asking for help because every time he opens a document in MS Word or Outlook, everything is underlined when he types. He wanted to know why this had happened and how to rectify the situation. My Reply: The blank ... document that you start with when you open MS Word (Document 1) and all the documents that you create by pressing the New button on the Standard toolbar or by choosing Blank Document in the File | New dialog are based upon the Normal.dot template, that also stores most of your customizations, such as changes to styles or your toolbars. If you change ... (view more)