Software

Recall -- Last week , Infopackets Reader Paul H. had problems accessing his Kodak camera after upgrading to the latest revision of Kodak Easy Share camera software. Paul wrote: " I have a Kodak DX3600 camera equipped with a 'docking' unit. I ... upgraded the camera software (from version 1.2 to latest revision), but can no longer transfer pictures from my camera to the computer (I am using Windows 2000, by the way) ... Are you aware of any fixes, or should I just use this thing for a fishing weight? " In my response, I suggested that Paul upgrade his USB driver in hopes of resolving the ... (view more)

Infopackets Reader Paul H. writes: " Dear Dennis, I have a Kodak DX3600 camera equipped with a 'docking' unit. I upgraded the camera software (from version 1.2 to latest revision), but can no longer transfer pictures from my camera to the computer ... (I am using Windows 2000, by the way). To resolve this dilemma, I sought a local computer 'expert' to contemplate my problem, but he could not produce a solution. I have done everything that Kodak has suggested over at their web site with no luck. I am one of several people in my area who has the same problem with their Kodak software. Are you ... (view more)

Infopackets Reader Ted B. writes: " Dear Dennis, I'm stumped! An elderly lady recently came into the shop and needed help with wireless networking (802.11) between her older Hewlett Packard computer (running Windows 98SE) and her XP notebook. ... Unfortunately, we could not get the connections working. She had opted for a wireless network because she did not want to run a long cord from her bedroom to her living room to connect the two computers. The representative at the Motorola help-desk told me (several times) that we had to buy a router as a source point before the two computers could ... (view more)

Infopackets Reader Lee C. writes: " Ever since I installed XP Service Pack 2 on my system, all I get is blank boxes where pictures used to be in emails, every time I launch Outlook Express. Do you know why this is happening? I installed Service Pack ... 2 onto a clean system. Please help! " My Response: This is another frequently asked question. With Windows XP Service Pack 2, a new security measure has been put into place that -- by default -- will now block pictures that are embedded into emails. The reason for this is because some spammers use picture files as 'web beacons' to verify ... (view more)

Infopackets Reader Linda K. writes: " Dear Dennis, I am running Windows 98 and would like to know what 'Direct X' is? I have trouble playing some games because there are system requirements (namely, Direct X 6.0 or greater). How can I solve this ... problem? " My response: Direct X is a "pre-requisite" software package made by Microsoft that allows you to play games. In a nutshell, Direct-X defines the gaming 'foundation' for the games you play via Windows (consisting of sound, and video specifications, among others). You can download Direct X from Microsoft's web site: http ... (view more)

Infopackets Reader 'Annie' writes: " Dear Dennis, I'd like to know how to copy and paste something into HTML but don't know how to do it. I am trying to save an animated 'Java' clock I saw on a web site into another HTML document, but I just can't ... seem to get it to go. Can you please help me? I don't really know a lot about computer languages. Thanks. " My response: It sounds like you're trying to copy and paste Java code through the browser; regrettably, it's not as simple as this, as Java is a transparent feature of the web browser. If you want to copy and paste Java that is ... (view more)

Infopackets Reader Doug L. wrote in with another question: " Many thanks for your quick response to my concern about GuruNet. I checked out your suggestions and appreciate your advice. I'm straight now and I will again download GuruNet for my 3 ... school-age sons. I have another question, if you don't mind. My oldest son (even though I told him not to) installed Kazaa on our family computer and downloaded some music. The problem now is that ALTNET [a third-party advertising program] has been installed on my machine along with Kazaa. It seems to be controlling my system by automatically ... (view more)

Recall -- Last week , Infopackets Reader Cara J. asked if it was possible to copy folders from one disk to another, without copying the contents of each folder: " Dear Dennis, I enjoy your newsletter greatly. I've been saving documentation on a 100 ... megabyte ZIP disk, which there are multiple folders I've created. I'm running out of space on this particular ZIP disk and will have to start using a new one soon. Question: is there a way to copy just the folders (and not the contents) from the first disk to a new one? I'm particular about the way I file my information and would like to use ... (view more)

Infopackets Reader Cara J. writes: " Dear Dennis, I enjoy your newsletter greatly. I've been saving documentation on a 100 megabyte ZIP disk , which there are multiple folders I've created. I'm running out of space on this particular ZIP disk and ... will have to start using a new one soon. Question: is there a way to copy just the folders (and not the contents) from the first disk to a new one? I'm particular about the way I file my information and would like to use the same method on the new disk. Any help would be appreciated! " My response: This is an odd question, however, it is ... (view more)

Infopackets Reader Ed M. writes: " Dear Dennis, I have a Broadcom 440x10/100 Integrated [Ethernet] Controller built onto my computer's main board. On the task bar (near my clock), I can see a computer icon with a red X on top of it. If I hover my ... mouse over top, it says 'LAN or High Speed Internet' is disconnected. Could you please instruct me on how to connect it? " My response: Actually, this sounds like a similar scenario I recently faced when visiting my friend Frank in Toronto, except he has an extra Network card in his machine that is currently not in use (rather than an extra ... (view more)