Dennis Faas

Sat
29
Apr
Dennis Faas's picture

Digital Camera Locks Up During Slideshow

Infopackets Reader Barry H. writes: " Dear Dennis, My camera will not download photos using Microsoft wizard or several photo suits. Oddly enough, the camera works great with other computers. My computer sees the camera as a mass storage device in ... Device Manager, but when I try to download or slideshow my photos, the camera locks up; the camera won't switch off and I have to remove the power source to get it to turn off. Oftentimes when I try to view a slideshow, I only get a partial download and the camera locks up. Can you help? " My response: It's quite possible that you either: a) your ... (view more)

Fri
28
Apr
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What to do if your Hard Drive Fails

Infopackets Reader Richard M. writes: " Dear Dennis, My hard drive has been making strange noises for a time, and today, it finally failed. The drive will boot up only to a certain point and then stop altogether; I cannot access my desktop or ... anything else. I ran a Windows 98 startup floppy and managed to do a scandisk, but when it scans the hard drive for surface errors, it stops at 21% and the noise from hard drive starts up again; it won't allow any further scanning. I tried using a program designed to fix hard drive's called 'PC Beginner' and it failed as well. I was wondering if there ... (view more)

Wed
26
Apr
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Spyware Doctor: a Scam?

Infopackets Reader Glen H. writes: " Dear Dennis, I am a bit concerned about the kind of marketing engaged in by some of the software developers that you recommend -- PC Tools, for example. 'Get a free scan,' they say. And so you do, and they find ... 150 problems on your machine. Then they say, 'Buy our software and fix these problems.' I really think that this is deceptive marketing. If the company wants to give a free scan and clean, I would have no argument with that, but this sort of marketing 'come on' leads one to think that the first scan was a sham -- and it may very well have been. The ... (view more)

Tue
25
Apr
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A Driver for This Device Was not Required and has Been Disabled (Code 32) - CD Rom Drives Wont Work?

Infopackets Reader Ken H. writes: " Dear Dennis, In the device manager, all of my DVD and CD-ROM devices won't work. Device Manager states that 'a driver for this device was not required and has been disabled (Code 32)'. Question: how can I get ... these devices to work again? I have uninstalled them and restarted the computer to let it find new drivers but that didn't work. I have scanned my PC for viruses and am clean. I have also researched this topic in Google and found a post which states that this error message can appear if you have Roxio Easy CD Creator (which I do). The post suggested a ... (view more)

Tue
25
Apr
Dennis Faas's picture

A Driver for This Device Was not Required and has Been Disabled (Code 32)?

Infopackets Reader Ken H. writes: " Dear Dennis, In the device manager, all of my DVD and CD-ROM devices won't work. Device Manager states that 'a driver for this device was not required and has been disabled (Code 32)'. Question: how can I get ... these devices to work again? I have uninstalled them and restarted the computer to let it find new drivers but that didn't work. I have scanned my PC for viruses and am clean. I have also researched this topic in Google and found a post which states that this error message can appear if you have Roxio Easy CD Creator (which I do). The post suggested a ... (view more)

Sun
23
Apr
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Cant Copy and Paste Text As Filename in MS Office?

Infopackets Reader Simon W. writes: " Dear Dennis, I made the transition from Windows 95 to XP a few years ago, and since the upgrade, I've noticed a change in the way the 'Save As' dialogue box works with MS Word. For example: Under Windows 95, I ... would select a section of a document, copy it, and then paste it into the Save As dialogue box, and the document would save with that filename. However, now when I right-click over top of the Save As dialogue box under Windows XP, I don't have the option to 'Copy' or 'Paste' anymore (as I once did in Windows 95). Hence, I have to manually type in a ... (view more)

Sat
22
Apr
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Block Remote User from Probing my PC?

Infopackets Reader "Jessie" writes: " Dear Dennis, I play Yahoo pinochle quite often. Someone recently told me that they could track my ISP from inside the game room; I assume this could be done by clicking on my name while I'm in the game room. ... What kind of program would they use so that I can block my ISP to it and/or track their ISP? Thank you. " My response: Just to clarify: ISP means Internet Service Provider. For example: Bell Sympatico provides DSL Internet access to its customers. On the other hand: IP means Internet Protocol. Additionally, an IP Address is a number (like a "mailing ... (view more)

Sat
15
Apr
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Dusting the Computer from the Inside?, Part 2

Infopackets Reader Bev C. writes: " Dear Dennis, I laughed out loud when the subject line of your newsletter, ' Dusting the Computer from the Inside? '. The funny thing is that I just dusted the inside my computer last night -- literally! As it ... turns out, HDD Health (freeware), alerted me late yesterday with a warning that my hard drive temperature was close to critical. So I shut down, opened case and left it to cool. Later on, I inspected the inside of the computer case. That's when I noticed that dust had built up (considerably) on my power supply vents and on my CPU. In fact, darn near ... (view more)

Fri
14
Apr
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Dusting the Computer from the Inside?

Infopackets Reader Raymond T. writes: " Dear Dennis, It must be nice to know how all the rubber bands and wheels work to make the computer operate. I have been a computer user since 1982. Back then, I owned a Radio Shack TRS80 Mk 11, or a 'Trash ... 80', as they were called. It had stick figures that walked across the screen, stopped in the middle, turned and said, 'Hi ray!', so I just had to buy it. ;-) But now I am 65 and my memory is not as good as it used to be; in fact, I am getting to the stage where technology she gets better and memory gets worse. So, I want a program that will have a ... (view more)

Wed
12
Apr
Dennis Faas's picture

Remove / Disable Windows XP Welcome Screen

Gazette Reader Thora P. writes: " Dear Dennis, I used to start my PC and go get my coffee; when I returned a few moments later, my PC would be ready to go. After installing the .NET Framework (so I could download your news feeds using RSS), I am now ... prompted for my user name and password at the Windows XP Welcome Screen. In other words, Windows doesn't log me into the desktop straight away like it once did. I would prefer not to have the XP Welcome Screen. Can you help? " My response: Great question. I noticed this too after installing .NET framework. Apparently .NET creates a new user ... (view more)

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