Dennis Faas

Infopackets Reader Josh T. writes: " I was wondering if your could help me. I just burned some MP3s using Windows Media Player [WMP] onto a CD-RW disc. The CD seems to play in my computer's CD drive using WMP, but when I try playing the CD in my ... stereo's CD player or on my portable CD: neither will detect the disc. Is there any advices or tips you can give me to solve this problem? " My response: The reason why your .MP3 CD won't play in your stereo or portable CD player is simply because neither of these devices can read your CD-RW [re-writable] disc. The disc you burned can only ... (view more)

Infopackets Reader Josh T. writes: " I was wondering if your could help me. I just burned some MP3s using Windows Media Player [WMP] onto a CD-RW disc. The CD seems to play in my computer's CD drive using WMP, but when I try playing the CD in my ... stereo's CD player or on my portable CD: neither will detect the disc. Is there any advices or tips you can give me to solve this problem? " My response: The reason why your .MP3 CD won't play in your stereo or portable CD player is simply because neither of these devices can read your CD-RW [re-writable] disc. The disc you burned can only ... (view more)

Are DVD backups illega l? On February 20th, "a federal court has ruled that 321 Studios must stop making software that allows users to copy DVDs ... [The] St. Louis-based [company] said it would appeal the ruling by Judge Susan Illston of U.S. ... District Court in San Francisco ... [The court] has barred 321 from selling its DVD copying software within one week [ending February 27th, 2004]. " (Source: Reuters.com ). Despite the ruling, "321 stands firm ... to fight the Hollywood Studios in their effort to take away our customers' digital rights,' said Robert Moore, Founder and ... (view more)

Infopackets Reader Frank B. writes: " I need help! When I try to forward a picture to my friends, all that they receive is a box with a small red X. This started happening to me about 8 months ago. I have tried everything I could think of and even ... had a computer repairman try to fix it. It doesn't happen all the time, but more often than not. How can I correct this? " My response: Believe it or not, I get asked this question quite a bit ... and it's worth addressing (briefly) once more. This problem deals with Outlook Express 6 -- specifically: Anyone who has recently upgraded to, ... (view more)

Infopackets Reader "Artsiii" writes: " Dennis, thanks very much for your informative newsletter. Someone told me that every email and Instant Message [IM] I've ever sent has been saved by my Internet Service Provider [ISP] or email program. Surely ... this can't be true? There must be millions of messages sent every day. Isn't this information private? I know I would not like what I have said at one time or another available to anyone. Explain please. Thanks for your help. " My response: Interesting questions. Let me try and break it down. RE: Is information that travels ... (view more)

Infopackets Reader Ronald O. writes: " My computer has crashed a few times and I have lost everything from the hard drive. What can I do to retrieve all my files on the hard drive? Please help! " My response: If the drive still works and detects ... under Windows but your files are missing, you can attempt to repair your master boot record (if it's damaged) by booting into DOS (from a DOS disk) and use the command "FDISK.EXE /MBR". Side note: The Master Boot Record [MBR] is located at the beginning of the hard drive. This part of the hard drive is referred to as the boot ... (view more)

Infopackets Reader Berlin B. writes: " Dear Dennis, As part of my stringent preventive maintenance plan, I recently ran AdAware 6.0 and Norton AntiVirus software on my PC. Norton reported a number of 'at risk' files on my system. After I ran AdAware ... 6.0, the document files listed in the My Documents folder now show a .DOC extension with no associative icon. When I try to click these files, a window appears and asks me to select the appropriate file extension. It also warns me that if I select the wrong type, the file may become unusable. I was unsure what to do, so I ran System Restore ... (view more)

After announcing that most of the bugs have been worked out of the new infopackets mail server, the main web server started having issues of its own. Subsequently, I was only able to send out 2 newsletters last wee k. In not so many words, the main ... server appears to be choking on bounceback email messages. Since there are literally hundreds of bounceback messages received every day [due to viruses and spam], the infopackets server eventually became overloaded with processes which looped endlessly, caused high CPU usage, and ate away at valuable memory resources. The processes were overloading ... (view more)

Infopackets Reader Ed M. asks, " I seem to have lost Java script support for my computer. Could you please advise me how to re-install it?" My Response: The first thing you should do is check to see if Java has been accidentally disabled on your ... machine (Solution #1). If you have recently upgraded to Windows XP and have not visited the Windows Update website to update your system, skip to Solution #2. Solution #1: Check to see if Java has been Disabled If you use Internet Explorer 6, you can check to see if Java has been disabled by scrolling through your Internet Options. Load ... (view more)

Recall -- In mid December 2003, I mentioned that the infopackets web server was too stressed to continue delivering newsletter emails to Readers, and that an additional dedicated web server was needed. Early last month, I ordered the new server and ... began programming it to do nothing more than process and send the email version of the infopackets newsletter. Unfortunately, this required quite a bit of work and technical expertise using an operating system that I'm not very familiar with (Unix). Side note: The Unix operating system was developed by Bell Labs in the late 1960's. The main focus ... (view more)